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Cintas

Uniform rental, cleaning, and safety services

Customer Service Representative

Customer SupportPosted on Nov 13
Full-timeDayton, OH, USANo salary listedIn-person

About the Job

Requirements

  • At least 1 year of customer service experience.
  • A high school diploma or GED is required.
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook, and with intranet and internet use.

Responsibilities

  • Answer customer calls and provide prompt issue resolution.
  • Perform data entry and assist with account reconciliation.
  • Prepare reports and invoices.
  • Process new accounts and orders.
  • Make outbound customer calls to obtain information and/or follow up to resolve customer issues.
  • Complete occasional miscellaneous projects.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Experience handling heavy inbound and outbound calls and transferring calls.
  • At least 3 years of business-to-business account support experience.
  • Experience proofreading and editing documents.

About the Company

Cintas

Uniform rental, cleaning, and safety services

Cintas provides a broad range of workplace services and products primarily in North America, including workwear rental and cleaning, facility services, first aid and safety supplies, and fire protection. It operates on a subscription model where clients pay recurring fees for uniform rental and maintenance, facility services, safety training, and safety products. The company delivers its services through a combination of on-site support, centralized distribution, and cleaning networks to keep workplaces safe, clean, and professional. What sets Cintas apart from competitors is its integrated, one-stop approach with a large national footprint, emphasis on operational excellence, and strong focus on customer service and regulatory compliance. The goal is to help businesses maintain safe, compliant, and professional environments by providing reliable, ongoing support and training through predictable, recurring partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Mason, OH
Founded
1929

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