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JD Sports

Retailer of sneakers and sport fashion

Floor Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeRozzano, Italy€28.2k - €28.5kIn-person

About the Job

Requirements

  • Previous experience supervising in fast-paced retail or other dynamic customer-facing environments.
  • Strong communication and leadership skills, with experience developing and supporting team members.
  • Strong attention to detail and the ability to maintain high operational and visual standards.
  • Commercial awareness and an understanding of how daily activities contribute to store KPIs and results.

Responsibilities

  • Maintain high customer service standards, ensuring each customer receives prompt, friendly, and professional support.
  • Drive commercial performance through effective in-store execution, including merchandising, replenishment, and motivating the team.
  • Coordinate and develop the team to maintain high performance, strong engagement, and consistent adherence to company policies and processes.
  • Support daily store operations, including opening and closing procedures, cash handling, and maintaining a clean and organized sales environment.

Desired Qualifications

  • A strong passion for the JD brand, retail trends, and a distinctive customer experience.
  • An action-oriented operational leadership style and comfort working in fast-paced environments.
  • Confidence and competence in problem-solving and effectively managing customer needs.
  • Interest or experience in visual merchandising, product presentation, or brand standards.

About the Company

JD Sports

Retailer of sneakers and sport fashion

JD Sports retails sneakers and sport fashion through a network of physical stores and a strong online platform. It sells high-demand footwear and apparel, often partnering with top brands for exclusive and limited-edition items, and emphasizes a personalized shopping experience. The product strategy relies on mixed channels (in-store and online) and brand collaborations to offer unique inventory, while focusing on customer service and loyalty programs to differentiate itself from competitors. The goal is to maintain a strong brand presence, expand accessibility for shoppers, and build lasting customer loyalty by delivering exclusive products and convenient shopping.

Company size
10,001+
Company stage
IPO
Headquarters
Bury, United Kingdom
Founded
1981

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