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ASM Global

Operates and manages venues worldwide

Event Coordinator

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeBaton Rouge, LA, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's degree from an accredited college or university is required.
  • Customer or guest service experience is required.
  • Work independently, exercising judgment and initiative with minimal supervision.
  • Maintain an effective working relationship with employees and others encountered through the course of employment.
  • Work effectively under pressure and stringent schedules while producing accurate results in a fast-paced environment.
  • Organize and prioritize work to meet deadlines, remain flexible, and adjust to situations as they occur.
  • Follow oral and written instructions and communicate effectively with others in oral and written form.
  • Operate standard office equipment and personal computers using Microsoft Windows, Microsoft Excel, Microsoft Outlook, Microsoft Word, Celayix Scheduling System, and E-Time software, and train employees in these systems.
  • Stand and walk for the duration of a shift and carry and lift according to industry standards, including lifting up to 50 pounds.
  • Work flexible hours, including nights, weekends, holidays, and normal business hours.
  • Perform physical activities including reaching with the hands and arms, walking, stooping, lifting, and standing for extended periods.

Responsibilities

  • Ascertain client requirements for physical setup, security, ticketing, and other event services to ensure events run as requested.
  • Initiate and distribute paperwork communicating client requirements to appropriate facility departments.
  • Oversee event operations, outside contractors, third-party vendors, concessionaires, and other event personnel to ensure requirements are addressed and executed.
  • Ensure facility rules, regulations, human resources policies, and procedures are enforced.
  • Interview, hire, supervise, and schedule part-time staff for the Event Services Department as necessary.
  • Check in part-time staff for events, ensuring timeliness and proper dress, posting event positions, and conducting pre-event meetings.
  • Maintain the evaluation system for part-time Event Services staff.
  • Assist in developing and implementing customer service training for facility part-time and full-time staff.
  • Maintain Event Services departmental records, including applications, reports, timesheets, the company scheduling system, and the time clock system.
  • Receive, execute, and distribute orders for electrical, telephone, and internet services for clients and exhibitors.
  • Assist in compiling part-time Event Services employee paperwork required by Human Resources.
  • Assist supervisors with documentation submitted to Human Resources for potential employee disciplinary actions.
  • Assist with inventory, organization, ordering, and maintenance of Event Services equipment.
  • Perform general office administration duties.
  • Anticipate problems and develop appropriate solutions; investigate, analyze, and resolve operational problems and complaints.
  • Observe and report facility repairs and maintenance needs.
  • Act as the point person for events and provide clients with updates as necessary.
  • Process payroll using ADP eTime.
  • Provide guidance and supervision to part-time and service staff during events.
  • Maintain safe, secure, and sanitary working conditions and leave the work area clean and orderly.
  • Abide by LEGENDS GLOBAL policies and procedures, the Business Code of Conduct, and Cash Handling Procedures.
  • Serve as Manager on Duty.
  • Perform other duties as assigned.

Desired Qualifications

  • Two (2) to three (3) years related experience and/or training through event coordination or meeting planning; or equivalent combination of education and experience is preferred.

About the Company

ASM Global

Operates and manages venues worldwide

ASM Global runs a global network of venues such as stadiums, convention centers, and theaters and provides end-to-end venue management services for owners. Its work covers daily operations, staffing, event booking, and marketing, supported by a fully integrated marketing platform that aims to boost revenue and improve attendee experiences. The company earns fees from managing venues and may share in profits from hosted events. Its client base includes municipalities, universities, and private venue owners, and its portfolio handles more than 20,000 events each year. What sets ASM Global apart is its large, worldwide footprint and the combination of two major industry players, creating a broad network and scalable operations, plus a centralized marketing platform that helps owners maximize event revenue. The company’s goal is to help venue owners operate successful, high-attendance events while growing revenue and expanding its global presence.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2019

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