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Metropolis

Checkout-free parking payments via computer vision

Cashier

Checkout & Customer ServicePosted on Nov 11
Full-timeMiami Beach, FL, USAIn-person

About the Job

Requirements

  • At least 1 year of customer service experience is required.
  • Fluency in English is required.
  • Ability to read and comprehend simple instructions and short memos, and to write basic correspondence.
  • Ability to communicate effectively with customers, clients, and supervisors.
  • Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and make change accurately.
  • Ability to use a clock in standard or military time and credit card machines to handle transactions.
  • Must maintain a pleasant and professional demeanor over the phone and in person.
  • Flexibility to work special shifts depending on location hiring needs, including possible second shift, third shift, and/or weekends.
  • Regularly sit, use hands to handle or feel tools or controls, and reach with hands and arms; occasionally walk and stand, with close vision abilities.
  • A valid state-issued driver’s license with a current address and an acceptable driving record is required only if expected to drive a company vehicle or conduct company business.

Responsibilities

  • Facilitate traffic flow through the gate using a customer-service orientation and resolve customer complaints independently or with a supervisor’s help.
  • Give customers directions to locations in the city and answer the telephone promptly and courteously.
  • Clearly quote parking-service prices and complete lost-ticket forms when original tickets cannot be located.
  • Receive customer payments for parking services, compute or recompute bills from tickets, and operate the cash register to display transaction costs.
  • Count the revenue bank at the beginning of the shift to verify the starting total, make change, and issue receipts or tickets for each transaction.
  • Collect cash and/or validations while maintaining cash security; record amounts received, cars entering and leaving, and cars remaining in the facility; and prepare the shift report.
  • Attend work on every scheduled day, on time, and in uniform.
  • Maintain booth cleanliness, pick up trash in the surrounding area, and check that necessary work supplies are stocked in the booth.
  • Verify the shift-transaction log against revenue on hand, compile collected revenue during the day, and perform other duties assigned by the supervisor.

Desired Qualifications

  • Hospitality industry experience is highly preferred.
  • Bilingual English and Spanish ability is a plus.

About the Company

Metropolis

Checkout-free parking payments via computer vision

Metropolis is a technology-driven facility-management company that focuses on parking solutions using computer vision to enable checkout-free payments. Its system detects vehicles and parking events via cameras and sensors, allowing drivers to pay automatically without stopping at a gate. The platform integrates into real estate operations, Class A office buildings, multi-garage complexes, and valet services to improve asset productivity and streamline operations. Compared with others, Metropolis supports a wide customer base across North America, operates in over 360 cities, processes more than $4 billion in payments annually, and has grown through significant funding rounds and the acquisition of SP Plus Corporation. Its goal is to expand its platform’s capabilities and market reach, helping property owners and managers increase efficiency and revenue by embedding its payment and facility-management tools directly into daily operations.

Company size
1,001-5,000
Company stage
Series D
Total funding
$3.5B
Headquarters
Santa Monica, CA
Founded
2017

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