Social & Community ServicesResidential & Direct Support
About the job
Requirements
Must be at least 25 years old.
Must have a high school diploma or GED.
Must be able to read, write, understand, and follow directions.
Must have no substantiated findings on the North Carolina Health Care Abuse Registry.
Must meet SBI and DMV requirements of LME/MCO contracts.
Must have a valid driver’s license and at least three full years of driving experience.
Must have an acceptable level of automobile liability insurance.
Must be willing to complete all required trainings as assigned.
Must have access to a device with an internet connection when services are rendered.
Responsibilities
Provide quality services to adults with disabilities or mental illness in a group home and assist them in becoming as independent as possible.
Transport individuals supported to community outings, medical appointments, and other activities, and assist them in reaching goals developed for them.
Read and become familiar with the agency Employee Handbook, including personnel policies and procedures.
Know basic principles of intellectual and developmental disabilities; work with people with different abilities, ages, economic statuses, and social backgrounds; respond with empathy and understanding; determine consumer needs; and build rapport with the person served.
Learn and implement each individual's Individual Support Plan to address identified goals according to the service definition.
Document services in progress notes, including observations, participation, progress, behavior changes, and other pertinent information; complete documentation on the day of service and in black ink only, without using correction fluid.
Do not take a person supported to a private residence without written administrative approval or leave a consumer unattended in a vehicle or public place.
Submit required documentation by deadlines set by the supervisor.
Obtain and maintain all agency-required training applicable to the service and individual's needs; failure to renew training by its due date results in removal from the schedule until current.
Attend mandatory staff meetings and consumer conferences, or notify the supervisor in advance when unable to attend and explain why.
Receive supervision from a supervisor, Qualified Professional, or eligible Associate Professional at least quarterly and as needed, in person, by phone, or at group staff meetings.
Work only authorized hours unless the supervisor or administrator approves otherwise in advance.
Report changes in the person's condition, family situation, or needs to the supervisor.
Report allegations of consumer abuse, neglect, or exploitation to the supervisor for investigation and incident reporting, including a report to local Department of Social Services.
Report destruction or theft of agency property to the supervisor.
Report possible fraud against the consumer or agency to the supervisor for investigation.
Perform other duties as required by circumstances.
Desired Qualifications
Experience with people with intellectual or developmental disabilities is preferred but not required.
Overview
Working in a Group Home with adults with disability or mental illness. To provide persons supported with quality services. Assisting them to become as independent as possible. Transporting them to outing in community, doctors appointment, etc. Assisting them to reach the goals that have been developed for them.
Responsibilities
1. To receive, read, and be familiar with the Employee Handbook regards personnel Policies and Procedures for the
agency.
2. Required knowledge, skills, abilities, and specific consumer competencies: Knowledge of basic principles of I/DD,
ability to work with persons who may be different from me in areas of ability, age, economic status, socially, etc;
empathy and understanding of consumer problems and ability to respond to these problems;
ability to determine consumer needs; ability to engage with and build a rapport with the person served.
3. Become familiar with and implement the individual’s habilitation plan-the Individual Support Plan to address the
individual’s identified goals according to the service definition.
4. Document the service provided in progress notes. The basic data included in these notes will include
observations, consumer participation, and progress, behavior changes, or any pertinent
information relating to the consumer. All documentation must be completed on the day the service is
provided and completed in BLACK INK only. Use of “white-out” is not acceptable.
5. Adhere to company policy that prohibits taking a person supported to a private residence without written approval of
administration or leaving consumer unattended in a vehicle or at any other public place.
6. Submit all required documentation by the deadlines specified by the Supervisor.
7. Obtain and keep current all training required by the agency, according to the service provided and according to the
individual’s needs. Understand that failure to renew training by date due will result in immediate removal from
schedule until training is brought up-to-date.
8. Attend all mandatory staff meetings and consumer conferences or give advance notice to Supervisor as to reason(s)
for inability to attend.
9. Receive supervision from Supervisor/Qualified Professional (QP) or Associate Professionals (AP) grandfathered in
as of the waiver implementation of 3/31/12 at least quarterly and as needed either face-to-face, via phone, or group
staff meetings.
10. All paraprofessionals and associate professionals will be supervised by a Qualified Professional in accordance with
G.S. NCAC 27 G .0204 (b) (c) (f) and according to licensure or certification requirements of the appropriate
discipline.
11. Work only authorized hours unless specifically approved in advance by Supervisor/Administrator.
12. Report changes in person’s condition, family situation, or needs to the Supervisor.
13. Report any allegation of consumer abuse, neglect, or exploitation of consumer to Supervisor to be
investigated and an incident report to be completed, along with a report to the local DSS.
14. Report any destruction or theft of agency property to Supervisor.
15. Report any possible fraud against the consumer or agency to the Supervisor to be investigated.
16. Perform other duties as required by circumstances.
Qualifications
Must be 25 years old
Must have a High School Diploma or GED
Must be able to read, write, understand, and follow directions.
Must have no substantiated findings on the NC Health Care Abuse Registry
Must meet SBI and DMV requirements of LME/MCO contracts.
Must have a valid driver’s license.
Must have 3 Full years of driving experience.
Must have acceptable level of automobile liability insurance.
Experience with persons with intellectual/developmental disabilities preferred but not required.
Must be willing to complete all required trainings as assigned.
Must have access to a device with internet connection at the time services are rendered.