Engagement Manager

About Mercor

Mercor’s mission is to organize human intelligence for the AI economy. We build the infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. More than five million experts have joined our network, and we pay out over $5 million daily for their knowledge and expertise.

We built our training and evaluation infrastructure alongside the world’s leading AI labs. Now, we’re bringing those capabilities to enterprises across industries, enabling them to train, evaluate, and improve AI using their own expertise and standards. Our APEX benchmarks measure how AI performs on economically valuable work, while our enterprise evaluations and post-training capabilities turn those insights into measurable improvements across real-world workflows.

Our work sits at the intersection of frontier AI, human expertise, and real-world application. We’re solving problems few companies have encountered, with the opportunity to influence what the world’s most advanced AI systems become capable of doing. We’re looking for people who bring different perspectives, take ownership, exercise sound judgment, and hold themselves to an exceptionally high standard. You’ll have the opportunity to do consequential work alongside talented colleagues who challenge one another, collaborate openly, and share a commitment to excellence.

Mercor is profitable and recently raised a $750 million Series D at a $20 billion valuation. We work in person five days a week in San Francisco, New York, and London.

About the Role

As an Engagement Manager on the Code team, you will sell and deliver enterprise evaluations and post-training data for coding models and agents. Your customers are frontier AI labs, AI coding tool companies, and enterprise software organizations that need to measure and improve how their models perform on real-world engineering work.

You'll be the technical and commercial owner of each account: running discovery with ML researchers and engineering leaders, scoping custom evaluation and data programs, and working with Mercor's product, operations, and engineering teams to deliver them. This role carries a revenue target and plays a key part in growing Mercor's code business.

What You'll Do

• Own a portfolio of AI labs, coding tool companies, and enterprise engineering teams, and run the full sales cycle from first technical conversation through signed contract and expansion

• Run technical discovery to understand where a customer's models fall short on real software tasks, and turn that into a clear proposal

• Scope and price enterprise evaluation and post-training data programs, such as coding benchmarks, SFT and RLHF datasets, and agentic coding tasks across languages, frameworks, and codebases

• Lead technical demos and pilots, and convert pilot results into multi-quarter commitments

• Work with product, operations, and engineering to recruit software engineering experts and deliver on quality and timelines

• Forecast pipeline and revenue, and bring customer feedback back to Mercor's product and research teams

Ideally You'd Have

• BS or MS in Computer Science or a related technical field

• 4+ years as a sales engineer, solutions engineer, solutions architect, or technical account executive at an enterprise B2B software company

• A track record of closing and expanding six- and seven-figure enterprise deals with technical buyers

• Hands-on coding ability: you can read a pull request, write a script, and discuss how a model fails on real code

• Familiarity with how LLMs are trained and evaluated (SFT, RLHF, coding benchmarks such as SWE-bench), or a strong drive to learn it quickly

• Excellent written and verbal communication with both researchers and executives

Benefits:

• Generous equity grant vested over 4 years

• Health, dental, and vision insurance

• 401(k) with company match

• Unlimited paid vacation and sick days

• Parental leave for birthing and non-birthing parents

• Free mental health services

• $200 monthly wellness reimbursement

• $1.5K monthly meal stipend

• $200 monthly laundry reimbursement

• Free Equinox membership

• Up to $15K relocation bonus

Mercor is an Equal Opportunity Employer and is committed to providing equal opportunity to all employees and applicants. Mercor does not discriminate based on actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by California or local law, genetic information, or any other characteristic protected by applicable federal, California, or local laws and ordinances. Further, Mercor prohibits discrimination, harassment, and retaliation based on any combination of protected characteristics. This Policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other privileges, terms, and conditions of employment. This Policy and the law prohibit employment discrimination against any employee or applicant based on any legally protected status.