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Blacksmith

Bare-metal runners for GitHub Actions CI

Solutions Engineer

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • Experience in solutions engineering, field engineering, pre-sales, DevOps, or consulting.
  • Hands-on understanding of modern CI/CD tooling, preferably GitHub Actions, pipelines, and DevOps workflows.
  • Familiarity with cloud infrastructure such as AWS, GCP, or Azure, containerization, or ephemeral compute systems.
  • Ability to read logs, diagnose failures, reason about CI performance bottlenecks, debug environments, understand code snippets, and think like a practitioner.
  • Ability to present confidently to engineering individual contributors, architects, and CTOs, and simplify complex concepts while tying technical value to business impact.
  • Ability to anticipate customer needs, remove friction, and help customers realize product value.
  • Comfort working in ambiguity and building new processes from scratch.
  • Resourcefulness and ability to work in a fast-moving, evolving technical and go-to-market environment.

Responsibilities

  • Lead technical discovery, scoping sessions, and qualification calls with engineering, DevOps, and platform teams.
  • Deliver product demonstrations, whiteboard sessions, and tailored technical deep dives.
  • Design and execute proofs of concept, including benchmarking CI performance, optimizing pipeline architecture, and validating return-on-investment models.
  • Build credibility with architects, engineering managers, site reliability engineers, and chief technology officers.
  • Translate engineering pain into solution designs using Blacksmith’s CI cloud.
  • Guide customers on CI modernization, ephemeral compute, cost optimization, and migration off hyperscalers.
  • Help customers debug CI performance bottlenecks, runner reliability issues, and pipeline misconfigurations.
  • Help teams optimize GitHub Actions at scale and adopt ephemeral runners.
  • Maintain technical understanding of Blacksmith’s architecture and its integration into complex enterprise environments.
  • Capture customer feedback and use cases, advocate for features and improvements, and collaborate with Engineering and Product to validate requirements, shape roadmap decisions, and improve usability for large-scale CI teams.
  • Participate in strategic account planning with account executives, customer success managers, and leadership.
  • Identify technical expansion opportunities within existing customers.
  • Ensure smooth handoff from evaluation to onboarding by working closely with post-sales teams.

Desired Qualifications

  • Experience with DevOps tooling, infrastructure automation, or ephemeral compute systems.
  • Understanding of CI benchmarking, cloud cost analysis, or hyperscaler limitations.
  • Experience supporting enterprise evaluations at scale, including security reviews, architecture sessions, and procurement support.
  • Familiarity with Terraform, Docker, Kubernetes, or observability tools.
  • Curiosity about engineering productivity and developer experience.

About the Company

Blacksmith

Bare-metal runners for GitHub Actions CI

Blacksmith helps software teams run GitHub Actions CI workflows on fast bare-metal servers instead of typical cloud VMs. It acts as a drop-in replacement for GitHub-hosted runners, requiring only a one-line change in the workflow to switch, while preserving existing GitHub Actions definitions. It uses high-performance bare-metal CPUs to speed up builds and offers caching, machine definitions, and a CLI to manage jobs and usage, plus observability features like log search, test analytics, and failure triage. It targets thousands of companies by advertising faster, cost-efficient CI and better debugging tools. The goal is to provide reliable, faster CI with lower costs and better visibility, helping engineering teams ship code more quickly.

Company size
51-200
Company stage
Series C
Total funding
$124.6M
Headquarters
San Francisco, CA
Founded
2024

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