Safety Investigator/Auditor

Job Summary

Reporting to the Manager, SMS, this position supports the continuous improvement of safety at Porter Airlines by performing functions related to the Safety Management System and company audit program.

Duties & Responsibilities

• Conduct thorough investigation of reported safety hazards, incidents, and accidents; define contributing and root causes of aviation safety issues or audit findings using root cause analysis tools;
• Collect, verify and record thorough documentation of all evidence gathered during investigation, analysis, or audit of safety issues;
• Audit the effectiveness of corrective action taken to remedy safety incidents and hazards;
• Adhere to all processes and procedures outlined in Porter’s SMS Manual and Audit Manual;
• Participate in the classification of aviation safety events in accordance with standard industry taxonomy;
• Maintain the confidentiality of organizational safety reporting systems and information acquired in the course of audit duties;
• Participate in periodic departmental safety meetings;
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understanding, complying with and promoting the Company Safety Policy and Non-Punitive Reporting Policy;
• Any other duties as assigned;

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

• Teamwork: Working collaboratively with others to achieve organizational goals.

• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).

• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.

• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Post-secondary academic degree in aviation safety risk management;
• A minimum of three years of working in the safety management system of a commercial airline or aircraft maintenance organization;
• Previous qualification as an aviation internal auditor;
• Excellent knowledge of safety management system requirements;
• Knowledge and demonstrated experience of investigation and root cause analysis tools;
• Excellent time management, written and verbal communication skills; keen attention to detail;
• Impartiality, integrity, tenacity, diplomacy and self-reliance are key attributes;
• Proficiency with Microsoft Office Suite and internet applications;
• Ability to secure restricted airport security clearance;
• Must maintain a valid passport and be able to travel when required;

Location

Toronto (Billy Bishop Toronto City Airport - YTZ) #LI-Hybrid

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves North America, including a coast-to-coast domestic Canadian network, the U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.