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Schneider Electric

Global energy management and automation provider

Customer Satisfaction and Quality Intern

Customer ExperienceConfirmed live in the last 24 hours
InternshipChinaNo salary listedIn-person

About the Job

Requirements

  • Strong attention to detail and organizational skills, with the ability to handle multiple tasks in a fast-paced environment.
  • Genuine interest in customer experience and a proactive willingness to learn quality practices.
  • Team-oriented mindset and ability to collaborate effectively under supervision.
  • Clear communication skills and proficiency with data and documentation tools.

Responsibilities

  • Track and document customer issues, support quality monitoring, and help identify opportunities for improvement.
  • Assist with data collection and analysis to inform customer experience improvement strategies.
  • Support customer care activities by collaborating on daily tasks and participating in ongoing projects.
  • Participate in initiatives intended to improve customer satisfaction, loyalty, and service performance.

About the Company

Schneider Electric

Global energy management and automation provider

Schneider Electric is a global specialist in energy management and automation. It helps homes, businesses, and industries run electricity more efficiently by selling electrical products, automation hardware, software, and related services. Its offerings cover electrification, automation, and digitization, and solutions connect devices, collect data, and control systems to optimize energy use in smart industries, resilient infrastructure, and data centers. The company distinguishes itself with a broad, end-to-end portfolio and a worldwide presence in over 100 countries, combining hardware, software, and services to address sustainability and reliability. Its goal is to help people and organizations use energy more efficiently, reduce environmental impact, and improve uptime and reliability.

Company size
10,001+
Company stage
IPO
Headquarters
Rueil-Malmaison, France
Founded
1836

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