Full-Time
Manager in Training
Stars and Strikes
Bowling, arcade, and entertainment venues
No salary listed
Concord, NC, USA
In Person
Category
 Operations & Logistics (1) |
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Required Skills
Management
Customer Service
Requirements
- One to two years of management experience.
- Experience in hospitality and/or food and beverage is a plus.
- Willingness to work a flexible schedule based on business needs, including weekends and holidays.
Responsibilities
- Assist the General Manager and Center Entertainment Manager in staffing and training team members.
- Oversee daily operations and guest experience across food and beverage, bowling, and arcade businesses.
- Create an exciting and fun atmosphere to ensure a great experience for guests and team members.
- Assist in hiring, training, coaching, developing, scheduling, and evaluating team members.
- Adhere to core standards, human resources policies, training requirements, and safety requirements.
- Drive best practices through the organization and lead process improvement.
- Address service or customer issues of an operational nature.
Stars and Strikes is an operator of family-entertainment venues. Its locations combine bowling, arcade games, laser tag and other attractions with restaurants, bars, parties, and group events. The company serves families, social groups, schools, businesses, and local communities. Venue teams coordinate guest service, food and beverage, attractions, equipment, events, sales, and facility operations. Central functions support marketing, technology, training, finance, human resources, and location development.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A