Residential Security Agent
About the job
- Hold a current California state guard card; the position is currently unarmed.
- Hold a current CPR/AED/First Aid certificate.
- Have a successful track record operating in a high-touch customer service environment.
- Demonstrate professional bearing and customer service skills.
- Adapt well to fast-paced environments with changing circumstances, direction, and strategy.
- Demonstrate high ethical standards and the ability to handle highly confidential and sensitive information with judgment, discretion, and diplomacy.
- Have excellent written and verbal communication skills.
- Be skilled in synthesizing facts, concepts, and principles.
- Demonstrate emotional intelligence and a customer-focused approach.
- Hold a valid driver's license.
- Be physically able to patrol a large property on foot over long distances and physically demanding terrain, and assist a client who is injured or needs evacuation.
- Support threat management and emergency response and serve as the first point of contact for client security needs.
- Monitor and manage camera systems, access control technology, and other security tools.
- Monitor critical facility functions as assigned by the client.
- Advise and take action regarding unknown visitors, phone calls, and other contacts.
- Maintain rapport and open communication about client needs, support requests, service issues, and deliverables.
- Provide customer service to clients, guests, and staff.
- Ensure client deliverables are met across the full suite of security services.
- Proactively communicate with clients about risks to personnel, property, or privacy.
- Complete client-required plans, surveys, and reports.
- Assist with customer service issues to maintain a consistently high level of service.
- Communicate courteously and professionally with co-workers, management, clients, and others.
- Comply with regulations, policies, work procedures, and instructions.
- Wear hair in a secure, controlled style while on duty so it does not obstruct vision, interfere with equipment, or create a physical safety risk; keep facial hair clean-shaven or neat while on shift.
- Have operational experience with residential security teams, executive protection details, or high-profile corporate security teams.
- Have executive protection or tactical training in military or law enforcement.
About the company
Concentric is a risk management firm that provides security services and intelligence solutions to protect people and assets around the world. Its offerings combine security operations and intelligence to safeguard principals, employees, and properties, with services that are tailored to each situation. The company emphasizes sustainability by delivering carbon-neutral services and holding Platinum Member status with the Green Business Bureau, highlighting its commitment to environmental responsibility. Concentric differentiates itself through its status as the largest independent security firm on the West Coast, its long-standing trust among prominent individuals and corporations, and its leadership in green security practices, including invitation to the Green Business Bureau Members' Advisory Council (top 1% of members). Its goal is to help clients stay safe worldwide by providing reliable, customized protection while advancing responsible, carbon-neutral security services.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Kirkland, Washington
Founded
2005
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Simplify's Take
What believers are saying
- SPS broadened service depth, creating higher-value bundled contracts for global clients.
- Concentric AI integrations and 2026 product launches show sustained commercial momentum.
- Mexico City presence and ANZ distribution extend reach into new regional demand.
What critics are saying
- Crowded security market erodes pricing as Concentric AI and other vendors expand rapidly.
- Any executive-protection failure would destroy trust overnight and trigger client losses quickly.
- Integration risk from SPS and Mexico expansion can distract management through 2026.
What makes Concentric unique
- January 2025 SPS acquisition added rescue, medical, evacuations, and crisis response.
- Concentric runs 24/7 GSOC threat monitoring plus executive protection and secure driving.
- June 2025 Mexico City office strengthens local LATAM support and cross-border operations.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Family Planning Benefits
- Fertility Treatment Support