S

S&P Global

Delivers credit ratings, market data, indices

Associate Product Consultant - Channels CX

Customer SupportConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • A high level of German, French, or Spanish is required.
  • A minimum of a bachelor's degree in Finance, Business, Accounting, Economics, or a related field is required.
  • Experience with Outlook, Word, and PowerPoint is required.
  • Knowledge of corporate accounting statements, including the income statement, balance sheet, and cash flow statement, is required.
  • Experience with Excel is required.
  • Strong written and verbal interpersonal skills, attention to detail, and the ability to multitask effectively are required.
  • Collaboration skills are required.
  • Flexibility in a dynamic environment is required.

Responsibilities

  • Respond to inquiries from data feed clients.
  • Improve technical expertise through User Acceptance Testing, Excel, and SQL.
  • Provide professional, timely, and quality support for feed-based products.
  • Record client issues accurately and promptly in the Client Relationship Management system.
  • Document newly found solutions and product updates.
  • Collaborate with internal teams to route client concerns, improvement requests, and sales leads.
  • Stay current on existing and newly developed product offerings.

Desired Qualifications

  • One to two years of work experience is preferred.
  • Knowledge of investments, including private equity, public equity, fixed income, exchange-traded funds, mutual funds, and commodities, is preferred.
  • Proficiency with the Capital IQ Platform and products is preferred.
  • Basic knowledge of SQL is preferred.

About the Company

S&P Global

Delivers credit ratings, market data, indices

S&P Global provides financial information and analytics for investors, corporations, and governments, including credit ratings, market data, and indices. It compiles large financial data, conducts research, and offers analytics, ratings, and benchmarks accessed via subscriptions, licenses, or transaction-based services. The company differentiates itself with an integrated suite that covers ratings, data, analytics, indices, and ESG solutions across global markets, backed by well-known brands. Its goal is to help clients make informed decisions, manage risk, and drive growth while prioritizing corporate responsibility.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1917

Recently Posted Jobs

Explore more opportunities at S&P Global

See more jobs