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Dallas County

Texas county government

Elder Abuse Advocate

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeDallas, TX, USA$24.22 - $30.22In-person

About the Job

Requirements

  • Education and experience equivalent to a bachelor's degree from an accredited college or university in a job-related field of study.
  • Skilled in the use of standard software applications.
  • Able to communicate effectively orally and in writing and establish and maintain effective working relationships with employees, departments, and the general public.
  • Able to interact effectively with the public and other staff while maintaining the confidentiality of victims who seek services.

Responsibilities

  • Provide direct services to elder abuse victims, including safety planning, legal assistance, resources and referrals, court-based victim advocacy, and post-conviction notification.
  • Notify crime victims of their rights, refer them to community services, and provide support and information.
  • Explain the criminal justice process to increase victim participation and enhance victims' satisfaction with the handling and outcome of cases.
  • Collaborate with District Attorney staff and community partners during elder abuse investigations and outreach to involved family members.
  • Maintain demographic information; explain the court and trial system and Crime Victims Compensation information; refer victims to crisis counseling and other resources; update victims and witnesses on case and trial status; maintain contact with witnesses, agencies, victims, and families; and assist in obtaining location information for missing victims or witnesses as needed.
  • Create safety plans for elder abuse victims.
  • Handle cases involving injury to an elderly person, family violence, abuse of a power of attorney or other legal documents, theft from a victim with diminished capacity, fiduciary theft, frauds and swindles, and exploitation of an elderly victim.
  • Serve as a liaison between staff, management, other departments, and law enforcement to facilitate interaction and information flow and ensure goals, objectives, and mission are communicated to staff; serve as the primary contact between parties, including for case status.
  • Establish contact with victims and their families and maintain contact through follow-up calls throughout the pendency of cases.
  • Perform other duties as assigned.

About the Company

Dallas County

Texas county government

Dallas County is a county government serving residents and communities in Dallas County, Texas. The county administers courts, elections, public health, justice, records, infrastructure, human services, and other local government programs. It serves residents, businesses, visitors, partner agencies, and communities across Dallas County. Its operating model centers on elected offices and departments operating under public law, budgets, civil-service rules, and countywide administrative systems. Teams work across public health, justice, administration, technology, facilities, finance, records, and community services. Teams support coordinated daily delivery.

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