Professional experience in customer service, marketing, and/or sales is preferred.
An Associate's and/or Bachelor's degree in a related field is preferred.
Strong negotiation and conversational skills are required for daily interactions with potential leads and customers.
Must be comfortable interacting with a diverse group of customers.
Must be thorough in customer follow-up and focused on providing positive customer experiences.
Responsibilities
Conduct sales through in-person communication about client services, products, and telecommunications solutions.
Research each assigned business or company and monitor competitors to maintain the company's industry position.
Become familiar with assigned territories, demographics, and potential new customer bases.
Coach and mentor Brand Sales Associates in the office who need support.
Network with other Brand Sales Associates and Managers to grow job-related knowledge.
Invest time outside work in strengthening leadership, customer service, and management skills.
Qualify provided leads by engaging with them and identifying their needs in relation to the specified client.
Listen actively to customers to clarify information and assess needs, recommend products and services, and explain solutions and processes.
Obtain data to update the customer relationship management database and complete enrollment for recommendations where necessary, or assist in scheduling a follow-up appointment to complete the transaction.
Attend weekly business and sales meetings in the office and travel to potential leads to discuss clients' promotional deals.
Attend networking events, stay current on industry trends, and participate in ongoing training courses.
Travel daily to the office and events.
Desired Qualifications
Professional experience in customer service, marketing, and/or sales.
An Associate's and/or Bachelor's degree in a related field.
The Brand Sales Associate will work alongside our thoroughly trained and well-established Business Development team. Each new Brand Sales Associate will be assigned an individual trainer as well as one business client to become familiarized with, along with all of their promotional offerings. The Brand Sales Associate will attend all business and sales meetings during the week within the office and then travel to new potential leads to discuss our clients’ promotional deals. Our company thrives on our team-based environment, therefore, we are in need of someone who is motivated to contribute to the Brand Sales Associate team and help our business flourish by attending networking events, staying current on industry trends, and continuing to participate in all of our continuous training courses.
Brand Sales Associate’s Essential Duties:
Conduct sales through in-person communication regarding client services, products, and telecommunications solutions
Research each business/company assigned and stay current on other competitors to maintain our lead within the industry
Familiarize themselves within each territory assigned to gain confidence in the demographics and potential new customer base
Coach and mentor other Brand Sales Associates within the office who are in need of a support system
Continue ongoing networking with other top Brand Sales Associates and Managers that will help grow one’s knowledge base
Invest personally and professionally some time outside of work to strengthen their leadership, customer service, and management skills
Qualify provided leads by engaging with them and learning what it is they need in regards to the client specified
Engage in active listening with customers to clarify information and assess potential needs. Follow up with thoughtful product and service recommendations and thoroughly explain solutions and processes
Obtain data to update the CRM database and complete enrollment for recommendations where necessary or assist in making a follow-up appointment to complete the transaction
Desired Experience and Qualifications For The Brand Sales Associate:
Professional experience preferred in the customer service, marketing, and/or sales industry
An Associate's and/ or Bachelor’s degree preferred from a relative field.
Strong negotiation and conversational skills are a must when interacting with potential leads and customers daily and must be comfortable interacting with a diverse group of customers.
Have an inherent sense of optimism and resilience. The one negative customer doesn’t get you down and you focus on making sure your next interaction is stellar. You are thorough in your follow-up and dedicated to making every customer experience positive.
Dedicated to your own professional growth and consistently set higher goals for yourself than others set for you. You thrive on achievement and are not afraid to fail in order to get there.
This position requires daily travel to our office and events.