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City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

Night Manager

Facilities ManagementConfirmed live in the last 24 hours
Part-timeHauppauge, NY, USA$15k - $25k

About the Job

Requirements

  • A high school diploma or equivalent experience in the commercial janitorial services industry is required.
  • Three years of prior management experience, including coaching, motivating, developing, and leading a team across multiple units or locations.
  • Strong planning and organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to innovate and pursue continuous process improvement.

Responsibilities

  • Develop and maintain productive working relationships with Independent Contractors by communicating client priorities and collaborating to solve problems.
  • Review each account's scope of work and ensure quality assurance to retain existing business and gain new business.
  • Communicate daily with the Facility Services Manager about issues requiring immediate attention, including providing the nightly recap by email or phone message.
  • Recommend Independent Contractor work assignments, manage work to client standards and company guidelines, and discharge contractors who do not meet the service level agreement.
  • Manage inspections, customer complaints, customer requests, new client starts, and VIP service needs requiring attention.
  • Execute City Wide's New-Start Policy, Customer Complaint Policy, Four Star Policy, and other operational policies and procedures.
  • Ensure compliance with client policies and procedures, approved cleaning tools and equipment, and their proper use.
  • Perform other duties as necessary.
  • Oversee multiple office buildings in this hybrid position.

Desired Qualifications

  • Experience in building, facilities, janitorial, or a similar industry is a plus.
  • Customer relationship management experience is preferred.

About the Company

City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

City Wide Facility Solutions Houston coordinates and manages building maintenance for property owners and managers. It offers scheduling and oversight of 20+ interior and exterior services through a nationwide network of franchise locations, helping clients handle facility needs without juggling multiple vendors. The service works by acting as a single point of contact that plans, schedules, and monitors maintenance tasks across trades, simplifying coordination for clients. The company differentiates itself through its large franchise network and central scheduling model, which lowers time, stress, and resource demands for facility management. Its goal is to provide a reliable, one-stop facility management solution that streamlines upkeep for buildings and continuously expand its franchise footprint across the U.S. and Canada.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lenexa, KS
Founded
2001

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