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Kroll

Global risk management and investigations consulting

Infrastructure Engineer - Infrastructure Engineering

System AdministrationPosted on Nov 13
Full-timePhiladelphia, PA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in computer science, information technology, engineering, or a related discipline, or equivalent practical experience.
  • Five or more years of enterprise infrastructure engineering or systems administration experience, including substantial hands-on responsibility for Microsoft Active Directory.
  • Demonstrated experience performing controlled work with Domain Administrator or comparably privileged credentials in large, complex, or regulated environments.
  • Advanced knowledge of Active Directory Domain Services, Group Policy, DNS, Kerberos, LDAP, Windows Server, permissions, delegation, replication, and directory recovery.
  • Strong understanding of privileged-access security, least privilege, role-based access, credential hygiene, logging, auditability, and separation of duties.
  • Hands-on experience with PowerShell automation and source control.
  • Working knowledge of virtualization, networking, storage, backup and recovery, monitoring, and cloud infrastructure.
  • Experience with formal change management, incident response, root-cause analysis, and production support in a 24x7 environment.
  • Strong analytical, troubleshooting, documentation, and communication skills, with the ability to work independently and collaborate across technical and business teams.
  • Ability to manage confidential information and privileged access with discretion, accountability, and sound judgment.

Responsibilities

  • Perform approved high-trust administrative work in enterprise Active Directory environments using designated, individually assigned privileged accounts.
  • Administer and troubleshoot domain controllers, forests, domains, trusts, sites and services, replication, DNS, Group Policy, organizational units, service accounts, and authentication dependencies.
  • Plan and execute sensitive directory changes, upgrades, migrations, consolidations, acquisitions, and recovery activities through formal change-management and peer-review processes.
  • Protect privileged access through least privilege, separation of duties, multifactor authentication, secure administrative workstations, just-in-time or time-bound elevation where available, credential rotation, and auditable access reviews.
  • Maintain the security and recoverability of identity services, including backup validation, authoritative and non-authoritative recovery procedures, break-glass controls, and tested runbooks.
  • Investigate complex authentication, authorization, Kerberos, LDAP, DNS, replication, and Group Policy incidents; lead root-cause analysis and corrective actions.
  • Partner with Cybersecurity, IAM, Audit, Compliance, Application, Network, and Cloud teams to remediate vulnerabilities and satisfy control requirements.
  • Automate repeatable administration, reporting, health checks, and compliance evidence collection using PowerShell or comparable tools.
  • Design, build, configure, patch, monitor, and support highly available Windows and Linux server platforms across data centers and public cloud environments.
  • Engineer and support virtualization, compute, storage, backup, disaster recovery, monitoring, and core infrastructure services.
  • Support hybrid-cloud workloads in Microsoft Azure and Amazon Web Services, including identity integration, networking dependencies, security controls, resilience, and cost-conscious design.
  • Use infrastructure-as-code and configuration-management practices, such as Terraform, PowerShell, Ansible, Git, and CI/CD workflows, to deliver consistent and repeatable changes.
  • Lead or contribute to infrastructure lifecycle projects, capacity planning, platform upgrades, migrations, technical debt reduction, and service improvements.
  • Monitor performance, availability, security, capacity, and configuration compliance; address risks before they affect business services.
  • Participate in incident, problem, change, release, and configuration-management processes and provide clear technical communications during major incidents.
  • Create and maintain architecture diagrams, standards, operating procedures, build documents, recovery plans, and knowledge articles.
  • Provide escalation support, mentor engineers, conduct technical reviews, and transfer knowledge across global teams.
  • Participate in an on-call rotation and perform approved after-hours maintenance when required.

Desired Qualifications

  • Experience with multi-forest or multi-domain environments, mergers and acquisitions, domain migrations, or complex trust relationships.
  • Experience with Microsoft Entra ID, hybrid identity, federation, single sign-on, multifactor authentication, PKI, managed service accounts, and privileged-access management platforms.
  • Experience supporting VMware or comparable virtualization platforms; enterprise storage and backup technologies; and Azure or AWS services.
  • Knowledge of security frameworks and controls such as Zero Trust, CIS benchmarks, NIST guidance, ISO 27001, or SOC 2.
  • Relevant Microsoft, Azure, AWS, ITIL, or security certification.

About the Company

Kroll

Global risk management and investigations consulting

Preparing summary

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1932

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