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DH Pace

Distributes door systems and services nationwide

Operations Manager

Full-Time
No salary listed
Junior
Bachelor's
Austin, TX, USA
In Person
Business & Strategy

About the job

Requirements
  • A bachelor's degree is preferred.
  • At least 2 years of experience as a Department Manager, Operations Manager, and/or Project Manager in the Service Provider industry, with familiarity and knowledge of construction project management and installation of building materials.
  • Ability to work with technical applications and mechanical/electrical systems and solve problems.
  • Experience conducting meetings with exempt and non-exempt personnel, as well as hiring, training, developing, and conducting annual performance reviews.
  • Enjoy working in a high-activity, hands-on environment emphasizing deadlines and customer service.
Responsibilities
  • Lead and oversee commercial operations and personnel to ensure efficient, effective, safe, and profitable performance.
  • Manage and improve operational processes and procedures to maximize profit and return, emphasizing customer satisfaction and repeat business.
  • Ensure sold jobs are scheduled promptly and performed effectively to meet divisional sales and gross profit objectives.
  • Collaborate to keep operating budgets and sales goals aligned and on track monthly.
  • Deliver profit dollars and return on sales that meet or exceed the yearly financial budget/forecast.
  • Establish objectives and action plans consistent with corporate objectives.
  • Hire, train, and develop new employees; improve individual performance through daily coaching, project outcomes, Scorecard reviews, and performance reviews.
  • Lead meetings, set performance expectations, and hold employees accountable.
  • Communicate directly with customers to solicit feedback, solve problems, and identify new sales opportunities.

About the company

DH Pace provides door-related products and services for both new construction and existing facilities, operating under the Overhead Door Ribbon brand in many U.S. markets. It sells, installs, and maintains doors and related systems through divisions such as DH Pace Door Services, Systems Integration, Construction Services, and the DH Pace Facilities Group, with 24/7 emergency and preventive maintenance. The company partners with Overhead Door Corporation as an authorized distributor since 1926 and also offers services under its own DH Pace brands. Its goal is to improve safety, security, convenience, and aesthetics of buildings to benefit the people who use them, while serving customers, employees, shareholders, and communities.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Olathe, Kansas

Founded

1926

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Simplify Jobs

Simplify's Take

What believers are saying

  • DH Pace opened a Raleigh location on February 15, 2025, expanding North Carolina coverage.
  • It expanded in Florida on January 1, 2025, through Overhead Door Company of Tampa Bay.
  • Revelio counted 2,916 employees in 2026, showing stable staffing during expansion.

What critics are saying

  • The 2023 Eleventh Circuit trademark fight with OGD keeps DH Pace exposed to brand-enforcement costs.
  • BBB logged 16 complaints in three years, signaling recurring customer-service friction at headquarters.
  • If service quality slips, contractors like McCarthy and school districts can switch vendors quickly.

What makes DH Pace unique

  • Since 1926, DH Pace sells, installs, and services doors, docks, and security systems nationwide.
  • DH Pace combines local operating brands like Carolina Industrial Systems and Overhead Door Company.
  • Its government-contract footprint spans 26 Texas contracts across maintenance, construction, equipment, supplies, and technology.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Paid Holidays
  • Floating Holidays
  • 401(k) Retirement Plan
  • Company paid: Life insurance
  • Short-term Disability
  • Long-term Disability