Global Security Operations Center Manager

Allied Universal boosts event security expertise. 5 Oct 2026 Quick Read Summary is AI-generated, newsdesk-reviewed * Allied Universal hires Josh Ball to enhance event security expertise and risk intelligence. * Ball's experience includes overseeing AFC Championship and 2024 Super Bowl security. * Ball aims to raise security standards and deliver high-quality service for Allied Universal. Allied Universal(R), a prominent entity in the security and facility services sector, has appointed Josh Ball as the vice president of field operations, quality control, and special events within its Allied Universal Event Services division. Ball, who has accumulated over two decades of expertise in managing security for professional sports, major events, and critical infrastructure, is set to enhance operational quality assurance through event quality control inspections, internal and external audits. His role also involves spearheading special events operations and expanding the company's capabilities in event consulting and event risk intelligence. Event risk intelligence integration. Ball transitions from his previous role with the Kansas City Chiefs, where he was the senior director of safety and security. His responsibilities included overseeing multi-site operations for home games, playoffs, concerts, and special events like the American Football Conference (AFC) Championship. He also led security operations for World Cup matches and was integral to the Chiefs' security arrangements at the 2024 Super Bowl. Prior to this, Ball also managed security operations for Kentucky Derby Week as the senior director of security at Churchill Downs, attending to an audience of approximately 480,000. Ball also managed security operations for Kentucky Derby Week as the senior director of security Ty Richmond, president of Allied Universal Event Services, commented on the appointment, stating, "As live events grow in scale and complexity, clients expect security that is consistent, disciplined and world-class at every venue. Josh is a proven operational leader, and his focus on field execution and quality will help us continue to raise the standard across our event services business and deliver even greater value to the clients and communities we serve." Reinforcing event security standards. Earlier in his career, Ball served as the chief of police and director of public safety at the Louisville Regional Airport Authority, where he oversaw law enforcement, emergency management, and physical security for Louisville Muhammad Ali International Airport, along with directing a security modernization program. Expressing his thoughts on joining Allied Universal, Ball remarked, "As a former client, I saw the mission and vision of Allied Universal first-hand and I believed in it. The opportunity to join Allied Universal has been an honor and I am excited to continue investing in the industry to enhance event security, operational readiness, and deliver the high-quality service our clients demand and expect." Ball holds an impressive educational background with a master's degree in public administration from Capella University and a bachelor's degree in criminal justice administration from Columbia Southern University. He is also a Certified Sport Security Professional (CSSP), accredited by the National Center for Spectator Sports Safety and Security.

HELIAUS guest enhances visitor security management. 30 Sep 2026 Quick Read Summary is AI-generated, newsdesk-reviewed * HELIAUS Guest boosts visitor security, winning Security Today's New Product of the Year award. * Automated visitor management enhances security by replacing outdated clipboard methods with AI-driven solutions. * Features include real-time watch-list screening, automated credential verification, and compliance reporting. Allied Universal's HELIAUS(R) Guest visitor management system has received accolades, being named a Security Today New Product of the Year in the Visitor Management category. The solution offers a modern alternative to traditional clipboard sign-in methods, integrating seamlessly with the company's AI-driven HELIAUS workforce management system to enhance the visitor experience and streamline compliance reporting. Enhancing security through automation. Steve Jones, global chairman and CEO of Allied Universal, highlighted the significance of the recognition: "Being recognised by Security Today reflects our continued investment in technology that strengthens security while improving the daily experience of our clients and their visitors." He emphasised the benefits of automation and intelligence in enhancing operational efficiency and creating safer environments. The platform includes several key features designed to enhance security and simplify visitor management The HELIAUS Guest platform, currently available in the U.S., transcends basic visitor management by introducing automated security measures at entry points. Mark Mullison, chief technology officer at Allied Universal, noted the shift from outdated clipboard systems to intelligent management solutions: "Every visitor decision is a security decision...HELIAUS Guest lets our clients ditch the clipboard for good, bringing the same intelligent approach to the front door that HELIAUS brings to the workforce." Simplified security and risk management. The platform includes several key features designed to enhance security and simplify visitor management. These include real-time watch-list screening that alerts security teams if a flagged individual attempts to check in, automated verification of visitor credentials, and the creation of audit trails for improved risk management and compliance. Visitor prescreening is also simplified, and the system can be deployed flexibly across various devices with a single license covering an entire building. Building on the success of the HELIAUS platform, which was previously recognised by Security Today in 2019 in the Software/IT Solutions category, the HELIAUS Guest solution represents Allied Universal's ongoing commitment to leveraging technology in improving security and facility services.

Allied Universal has been named to Newsweek's America's Most Admired Workplaces list for the third consecutive year. The recognition highlights companies most respected by current employees and job seekers. Steve Jones, global chairman and CEO of Allied Universal, said the honour reflects the commitment and professionalism of the company's team members. He emphasised Allied Universal's focus on creating growth opportunities and fostering an environment for rewarding careers. Allied Universal is the world's leading security and facility services provider, operating in over 100 countries and territories. The company is the third-largest private employer in North America and seventh globally, with annual revenue of approximately $23 billion.