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Bank of America

Runs a US consumer bank, brokerage and investment bank

Relationship Banker

Full-Time
No salary listed
Junior
Bachelor's, Associate's
Louisville, KY, USA+1 moreMore locations: St Matthews, KY, USA
In PersonMay require scheduling at any financial center within a reasonable distance.
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • A high school diploma, GED, secondary school qualification, or equivalent is required.
  • The candidate must be highly motivated, results-focused, client-oriented, and able to collaborate effectively.
  • The candidate must communicate confidently, engage clients, identify needs-based solutions, and educate clients on self-service banking technologies.
  • The candidate must learn and adapt to new information and technology platforms, apply critical thinking and problem-solving skills, manage time and capacity efficiently, and follow established processes, laws, and regulations.
  • The candidate must be able to work weekends and/or extended hours and may be scheduled at any financial center within a reasonable distance.
Responsibilities
  • Execute the bank's risk culture and strive for operational excellence.
  • Build relationships with clients to meet their financial needs.
  • Follow established processes and guidelines while adhering to applicable laws and regulations.
  • Partner with experts in small business, lending, and investments to grow business knowledge and the professional network.
  • Manage financial-center traffic, appointments, and outbound calls.
  • Drive the client experience.
  • Manage cash responsibilities.
  • Engage clients in the lobby, educate them, assist with self-service transactions, process cash transactions accurately and efficiently, and connect clients to solutions aligned with their financial and life priorities.
Desired Qualifications
  • Experience in financial services and knowledge of financial-services products and solutions.
  • One year of successful sales experience in a salary-plus-incentive environment with individual sales goals.
  • Six months of cash-handling experience.
  • A bachelor's degree or a business-relevant associate's degree, such as business management, business administration, or finance.

About the company

Bank of America runs one of the largest US banks, serving consumers, small businesses, wealthy families, corporations and institutional investors. Alongside checking accounts, credit cards, mortgages and business loans, it owns the Merrill brokerage, a private bank for wealthy clients and a global investment bank that advises on deals and trades stocks and bonds. Customers reach it through thousands of branches and ATMs and its mobile banking app. It earns money mainly from the gap between what it charges on loans and pays on deposits, plus fees from advice, asset management, deal work and trading. It grew from a San Francisco bank founded in 1904 and is headquartered in Charlotte, North Carolina.

Company Size

10,001+

Company Stage

IPO

Headquarters

Charlotte, North Carolina

Founded

1904

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Simplify's Take

What believers are saying

  • Profits are climbing: net income rose 27% to $9.1 billion in the June 2026 quarter on trading and dealmaking.
  • Tech careers have budget behind them: $4 billion of Bank of America's $13 billion yearly tech spend funds new initiatives.
  • Cheap funding cushions profits: $530 billion of its $2.03 trillion in deposits paid no interest at June 2026.

What critics are saying

  • Falling rates pinch lending profit: lower rates partly offset its 9% rise in interest income in the June 2026 quarter.
  • AI is reshaping jobs: over 200,000 employees use AI tools, sending 400,000-plus prompts daily as of July 2026.
  • Succession remains open: CEO Brian Moynihan plans to stay through decade's end after a December 2025 executive shake-up.

What makes Bank of America unique

  • Small firms bank here: it serves 4 million small businesses and calls itself the top US small business lender.
  • Wealth management is a second engine: Merrill, its brokerage, and the Private Bank oversee about $4.9 trillion in client balances.
  • Customers use its chatbot at scale: virtual assistant Erica has logged over 3 billion client interactions since 2018.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Flexible Work Hours

Remote Work Options

Professional Development Budget

Conference Attendance Budget

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
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