Director of Inbound Logistics - Drayage & Transload

About YQN:

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

About this role:

YQN is seeking a Director of Inbound Logistics to lead our port-to-warehouse operations, based in Fontana, CA. This role owns the full inbound flow from port arrival to our U.S. warehouses — container pickup, drayage, customs clearance coordination, delivery order processing, and transloading/cross-docking — bringing drayage and import operations together under one leader.

The ideal candidate has a hands-on background running transload or cross-dock operations and managing drayage and customs vendors, with the ability to drive both daily execution and cost/service improvement.

Key Responsibilities:

• Lead port-to-warehouse operations, including container pickup, drayage, transloading, cross-docking, and delivery to YQN warehouses.
• Manage outsourced drayage carriers and customs brokers on cost, capacity, on-time performance, and warehouse appointment accuracy.
• Oversee customs clearance coordination, delivery order processing, demurrage/detention control, chassis usage, and container returns.
• Plan inbound capacity with warehouse operations to align container arrivals, appointments, and unloading schedules.
• Develop and negotiate with drayage, transload, and customs brokerage partners; build a reliable vendor network across major U.S. ports.
• Establish SOPs, KPIs, cost-control mechanisms, and exception-management processes for the inbound flow.
• Handle major exceptions, including port congestion, customs holds and exams, missed appointments, and capacity shortages.
• Coordinate with origin/booking teams on ocean and air shipments heading into U.S. ports.
• Build, lead, and develop the inbound logistics team and support the company’s nationwide warehouse expansion.

Qualifications:

• 8+ years of experience in transportation or logistics operations, including at least 3 years directly managing transload or cross-dock operations (required).
• 3+ years of people management experience required.
• Hands-on experience with drayage, port operations (Los Angeles/Long Beach preferred), and customs clearance coordination.
• Strong drayage carrier and customs broker management experience, including rate negotiation and performance management.
• Working knowledge of demurrage/detention, chassis, terminal appointments, and import documentation (ISF, delivery orders, customs entries).
• Strong cost analysis, problem-solving, and cross-functional coordination skills.
• Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred.
• Professional proficiency in Mandarin Chinese strongly preferred.

Preferred Background:

Candidates who have led operations at transload/cross-dock facilities, drayage companies, or port-to-warehouse divisions of overseas warehouse or cross-border e-commerce logistics providers are strongly preferred. Freight sales or booking-only backgrounds are not a fit for this role.

Work Location: On-site in Fontana, California.

Pay: $130,000 – $180,000 per year, based on experience.

Benefits: Medical/Dental/Vision Insurance, 401(K), PTO