Quality Manager

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

Job Description

Primary Purpose

This role ensures that all manufactured products meet or exceed customer expectations and ARP Quality requirements. The manager assumes a leadership role in reinforcing and adhering to established company quality standards and specifications, validating quality throughout the production process.  Manages and directs the quality department in compliance with relevant federal regulations, customer expectations and Amcor standards.  Supervises activities relating to inspection, laboratory testing, auditing, and process control within a large sized plant with high complexity.  Also responsible for implementing, maintaining and modifying the plant’s quality management system to improve business operating systems and to meet the requirements of customers and best practice audits.  Oversees validations of new product, qualifications on plant equipment, inspection, laboratory testing, statistical process control and corrective action with a mindset of continuous improvement.

Essential Function and Responsibilities

1.   Owner, Expert, Executor, and Teacher of the Amcor Quality Management System to local management teams and staff

2.   Serves both the plants and corporate Quality function, to ensure transparency and to get timely and solid guidance from corporate

3. Designs, implements and directs the Quality Assurance program for the plant, including but not limited to plant management responsibilities, and document and data control; expert at the plant level on product characteristics and performance

4. Advocates to corporate groups when products require improvement

5. Representative to the Customer on Quality and product performance matters at the plant level; advocates for Amcor in representing Amcor products and systems to local customers

6.    Serves as a primary contact with customers in the event of CINS (Customer Incidents), leads internal product performance investigation, and implements corrective and preventative actions.  Drives resolution to conclusion and systematically improves product and system quality

7. Coordinates objectives with production procedures in cooperation with other plants to maximize product reliability and minimize costs

8. Inspects incoming purchased or customer-supplied materials, work-in-process material, rework materials and finished goods; assures the required level of quality through visual inspection, statistical sampling and laboratory testing of materials; ascertains the reasons for nonconforming materials

9. Establishes, monitors, and maintains statistical process control (SPC) programs; advises and instructs local managers in utilization of SPC data

10. Ensure all testing requirements are met per corporate standards

11. Maintains access to the Amcor corporate database that houses customer specifications and our established guidelines for achieving those requirements related to product safety, quality, legality, process and specification (Windchill and RealSPC or corporate approved equivalent software applications)

12. Provides consistent ongoing analysis of process capability (CPK) statistics.  Determine, recommend, and assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans.  Suggest improvements in procedures and techniques to improve product and customer acceptance.

13. Establishes, monitors and controls hold for inspection (HFI) procedures to ensure nonconforming materials do not enter the production process and are properly identified and segregated

14. Analyzes quality control test results and provide feedback and interpretation to production management or staff

15. Coordinates internal quality audits (e.g., housekeeping, Good Manufacturing Practices)

16. Manages team of direct reports and is responsible for employee selection, development, mentoring, and performance management.  Responsible for overall talent management and employee engagement; cultivates an environment of safety, high performance, and ethical and legal compliance; addresses employee relations issues.

17. Travel 10 to 15%

Job Specifications and Requirements

·        Bachelors’ Degree in Quality, Mathematics or Engineering

·        7-10 years quality management experience, preferably in plastic packaging

·        Professional Accreditation in Quality Engineering and Systems required

·        Professional development and continuing education, such as Six Sigma or involvement in professional societies

·        Advanced, mastery level knowledge of Statistical Process Control (SPC) methodologies, Process Capability, and Designed Experiment procedures is required

·        Comprehensive understanding of quality management systems, food safety programs, Food Safety Modernization Act (FSMA), HACCP, and GMP standards is required

·        Experience in designing and implementing advanced Quality Management Systems is preferred

·        Experience with plastics and/or packaging or other high speed, high volume conversion processes in the production environment is preferred

·        Must have strong skills in Microsoft Office, Statistical Analysis, Process/Product Control and Designed Experimentation software tools

·        Must be self-starting, self-motivated personality type, able to work independently

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Compensation

The starting salary for this position is expected to be between $112,800 to $155,100 depending on job-related knowledge, skills, and experience. Base pay information is based on national averages and a geographic differential may be applied based on work location. Position may also be eligible for Amcor’s Management Incentive Plan / Sales Incentive Plan, which is an annual bonus program based on business and individual performance, as well as medical coverage and other health and welfare benefits.

The salary range provided reflects the anticipated starting salary base pay for this role at the time of this posting and does not necessarily reflect full earning potential over the course of employment. This range is applicable to positions performed in jurisdictions with pay transparency requirements, including CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, RI, VT, WA, Washington DC, as well as remote roles that may be performed in these locations. Compensation for roles performed outside of these jurisdictions may vary. The Company reserves the right to modify this range at any time.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans

• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

• Company-paid holidays starting at 8 days per year and may vary by location

• Wellbeing program & Employee Assistance Program

• Health Savings Account/Flexible Spending Account

• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

• Paid Parental Leave

• Retirement Savings Plan with company match

• Tuition Reimbursement (dependent upon approval)

• Discretionary annual bonus program (initial eligibility dependent upon hire date)