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Cintas

Uniform rental, cleaning, and safety services

Project Management Support Specialist

Customer SupportPosted on Nov 6
Full-timeChicago, IL, USA$21.18 - $26.68 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 2 years of customer service experience is required.
  • Dedicated customer service or relationship experience is required.
  • Experience communicating in writing and verbally with employees and customers at all levels of an organization is required.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook, as well as intranet and internet use, is required.
  • Order entry and information systems experience is required.

Responsibilities

  • Support and maintain relationships with internal and external customers.
  • Work with sales, internal departments, and customers to provide closed-loop communication.
  • Meet tactical operational needs, including answering inbound calls, resolving issues, and handling accounts payable, credit, and billing requests.
  • Coordinate special orders and manage Customer Service reports.
  • Work with sales to coordinate account activities.
  • Create, document, and implement process improvements.

About the Company

Cintas

Uniform rental, cleaning, and safety services

Cintas provides a broad range of workplace services and products primarily in North America, including workwear rental and cleaning, facility services, first aid and safety supplies, and fire protection. It operates on a subscription model where clients pay recurring fees for uniform rental and maintenance, facility services, safety training, and safety products. The company delivers its services through a combination of on-site support, centralized distribution, and cleaning networks to keep workplaces safe, clean, and professional. What sets Cintas apart from competitors is its integrated, one-stop approach with a large national footprint, emphasis on operational excellence, and strong focus on customer service and regulatory compliance. The goal is to help businesses maintain safe, compliant, and professional environments by providing reliable, ongoing support and training through predictable, recurring partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Mason, OH
Founded
1929

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