Provider Relations Representative
Posted on 12/2/2023
INACTIVE
Welbe Health

501-1,000 employees

Comprehensive home-based healthcare services for seniors
Company Overview
WelbeHealth stands out as a comprehensive care provider for seniors, offering a wide range of services from medical and home care to social activities, often at no cost. The company's leadership team brings expertise from leading healthcare organizations, and with significant venture funding, they are well-positioned to drive meaningful innovations in senior care. The company's culture promotes diversity, empathy, and a shared purpose, creating a nurturing and dynamic work environment.
Consumer Goods

Company Stage

Series C

Total Funding

$61.2M

Founded

2015

Headquarters

Menlo Park, California

Growth & Insights
Headcount

6 month growth

12%

1 year growth

32%

2 year growth

105%
Locations
San Jose, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
CategoriesNew
Customer Success & Support
Requirements
  • Bachelor’s degree preferred
  • Minimum of three (3) years of field-based experience in provider network development and/or provider network management capacity, account management, or provider relations experience in a managed care organization
  • Demonstrated aptitude of going above and beyond in providing service to our network partners
  • Willingness to travel onsite to assigned region on a regular basis to build trust-based relationships with a diverse group of stakeholders
Responsibilities
  • Initiate and maintain effective channels of communication with our high-quality network of aligned providers through ownership of implementation and provider relations functions
  • Establish and maintain relationships with our high-quality network of aligned providers through office visits, virtual visits (e.g., Teams), telephone calls, prompt resolution of issues, and excellent customer service
  • Proactively and collaboratively assess how to further serve our partners and measure provider satisfaction
  • Guide partners from initial provider training/onboarding of plan policies, procedures, and available technology (e.g., Provider Portal), through ongoing engagement and relationship optimization
Desired Qualifications
  • Experience in value-based healthcare organization
  • Experience in senior care
  • Experience in healthcare and social services