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Orlando Health

Not-for-profit healthcare system serving the Southeast

Phlebotomist

Diagnostics & Laboratory ProfessionalsConfirmed live in the last 24 hours
Full-timeWesley Chapel, FL, USANo salary listed

About the Job

Requirements

  • High school graduation or equivalent is required.
  • Obtain, within six months of hire, phlebotomy certification from ASCP, NPA, ASPT, NHA, or a certification program requiring a phlebotomy rotation with at least 100 patient collections.
  • CPR certification is required.
  • At least one year of experience is required.
  • Demonstrate excellent interpersonal and communication skills.
  • Demonstrate strong computer proficiency.
  • Demonstrate the ability to lead people and get results through others.
  • Plan, organize, and manage multiple priorities.
  • Have phlebotomy skills for pediatric and geriatric patients.
  • Maintain regular, punctual attendance consistent with Orlando Health policies and applicable federal, state, and local standards.
  • Comply with Orlando Health policies and procedures.
  • Work flexible hours to meet department needs.

Responsibilities

  • Support patient registration and demonstrate knowledge of third-party reimbursement requirements and regulations.
  • Perform startup duties before the laboratory opens.
  • Add tests for add-ons and handle recollections.
  • Properly charge STAT tests to HMOs.
  • Copy insurance cards and use the appropriate stamps on orders, such as FROZEN, Labcorp, and Quest.
  • Print daily logs and requisition and specimen labels; fax prior-day reports; and dispense petty cash.
  • Collect drug screens, quote laboratory prices, and make deposits.
  • Obtain Medicare ABN forms, patient orders through Intergy or from patients, and valid diagnosis codes; properly identify patients; collect payments and issue receipts.
  • Challenge ambiguous orders and handle them according to protocol, including taking verbal orders.
  • Verify patient insurance information and provide laboratory services and results to patients and physicians’ offices.
  • Direct incoming faxes to the appropriate personnel; answer and transfer calls; and report panic or STAT results to the appropriate provider by phone or fax according to written protocol.
  • Complete assigned work productively and promptly, minimize errors, understand assigned tasks, and learn new work routines.
  • Identify patients at the phlebotomy draw point; verify orders and requisitions against requested tests; and perform peripheral IV insertion.
  • Communicate with immediate supervisors about issues that may affect patient care, and use proper phlebotomy technique and personal protective equipment during venipuncture.
  • Ensure ABNs are properly completed and signed; prepare and label specimens for transport; and record draw date, time, initials, and number and type of tubes on requisitions.
  • Properly interpret orders and draw approximately six patients per hour, or 35 to 40 patients per day; seek assistance before using a butterfly needle.
  • File requisitions and help prepare folders for scanning; provide phlebotomy services to physicians’ offices, including Special Procedures and Family Practice, as needed.
  • Prepare reports for distribution, load specimens, supply missing billing information such as diagnoses to remote laboratories, and process internal billing charges within three days.
  • File daily requisitions, work outstanding-test reports and error logs for LabCorp and Quest, retrieve results, and transmit requisitions as needed.
  • Direct incoming mail to the appropriate personnel and prepare daily mail-outs with correct outside-provider addresses.
  • Spin down specimens when needed while checking for fibrinogen and clots; pour specimens into special transport tubes; prepare specimens for courier transport; distribute and handle STAT specimens according to protocol; and perform Flex-e Suite clean-outs.
  • Maintain accurate supply inventory, monitor supply levels weekly, order supplies routinely, distribute supplies to remote laboratories and patients with instructions, and keep the supply area neat and uncluttered.
  • Look up and print results in Intergy, Flex-e Suite, and LCM; print patient demographic sheets and insurance cards; and enter insurance and coverage information into Intergy.
  • Create requisitions in Clinicians for LabCorp, Quest, and LIS; retrieve and transmit results; and print billing reports or work lists for STAT, mail, and fax logs.
  • Register new patients and update existing information in Intergy; load drug studies; and use hospital and laboratory information systems for specimen processing, billing, reference testing, and scheduling.
  • Perform other assigned duties and related incidental duties; maintain an organized, clean work area; place phones on and off service at the appropriate times; and help maintain office supplies.
  • Travel to other FMC work locations as requested, including Zephyrhills, Dade City, Land O’ Lakes, Wesley Chapel, Tampa, and Brandon.
  • Maintain positive customer-service relationships and proactively respond to customer-service issues.

About the Company

Orlando Health

Not-for-profit healthcare system serving the Southeast

Orlando Health operates hospitals, clinics, and health services across the southeastern United States as a not-for-profit system. It delivers patient care through its network of facilities and clinicians, coordinating services to ensure continuity of care and reinvesting earnings into community health programs and facility improvements. Its not-for-profit status, long history (over 100 years), and regional focus distinguish it from for-profit competitors by prioritizing community needs over shareholder profits. Its goal is to improve local health and well-being by providing high-quality, accessible care and sustaining community benefits through reinvestment.

Company size
Not listed
Company stage
Not listed
Total funding
$251.7M
Headquarters
Orlando, FL
Founded
1918

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