Analyst – Simulator Maintainer & Systems Administrator
Full-TimeUpdated on 10/23/2026
No salary listed
Mid, Senior
Bachelor's
Lagos, Nigeria
In PersonOn-site in Lagos, Nigeria; occasional travel for training, commissioning, and technical support may be required.
IT OperationsSystem Administration, IT Service Desk & End User Support
About the job
Requirements
A diploma or degree in Electronics Engineering, Electrical Engineering, Computer Engineering, Information Technology, Marine Engineering, or an equivalent technical discipline is required.
A minimum of 3–5 years of technical support or maintenance experience in simulators, industrial control systems, marine systems, aviation simulators, defence training systems, or complex integrated IT environments is required.
Ability to work independently is required.
English proficiency is required.
Responsibilities
Ensure all simulator systems are operational and available according to the training schedule.
Perform routine preventive maintenance on simulator hardware, software, servers, workstations, networks, and audiovisual equipment.
Monitor system logs and proactively address issues before they affect operations.
Provide real-time technical support during training programs, examinations, and demonstrations.
Assist instructors in configuring and launching simulation exercises.
Support scenario loading, database management, and exercise recovery.
Resolve technical incidents during live training sessions with minimal disruption.
Manage simulator networks, servers, storage systems, backups, and cybersecurity measures.
Maintain user accounts, permissions, and access controls.
Monitor network performance and connectivity across all simulator stations.
Coordinate software updates, patches, and system upgrades.
Maintain detailed maintenance records and service reports.
Track equipment faults, corrective actions, and spare parts usage.
Develop and update maintenance procedures, checklists, and technical documentation.
Maintain asset registers and configuration records.
Liaise with simulator manufacturers and support teams.
Coordinate remote diagnostics and on-site service activities.
Support acceptance testing following upgrades or repairs.
Monitor maintenance contracts and warranty obligations.
Ensure simulator systems comply with organizational policies and manufacturer recommendations.
Support simulator audits, inspections, and accreditation requirements.
Maintain a safe working environment within technical spaces and server rooms.
Participate in business continuity and disaster recovery activities.
Desired Qualifications
Maritime simulation experience is desirable.
An IT networking certification such as CCNA or equivalent is desirable.
Microsoft and Linux experience is desirable.
A cybersecurity certification is desirable, if applicable.
Shift work during training periods, occasional weekend support, and on-call support for critical simulator outages may be required.
Travel for training, commissioning, and technical support may be required.
Analyst, Simulator Maintainer & Systems Administrator
The Simulator Maintainer & Systems Administrator is responsible for the continuous availability, reliability, security, and performance of all simulator systems within the Simulation Complex. This role covers preventive and corrective maintenance of hardware, software, networking infrastructure, audiovisual systems, simulator databases, and instructor support tools, and acts as the primary technical resource supporting instructors, trainees, and management to ensure uninterrupted delivery of training and assessment activities.
Key Responsibilities
Simulator Operations & Maintenance
Ensure all simulator systems are operational and available per the training schedule.
Perform routine preventive maintenance on simulator hardware, software, servers, workstations, networks, and audiovisual equipment.
Monitor system logs and proactively address issues before they affect operations.
Technical Support
Provide real-time technical support during training programs, examinations, and demonstrations.
Assist instructors in configuring and launching simulation exercises.
Support scenario loading, database management, and exercise recovery.
Resolve technical incidents during live training sessions with minimal disruption.
IT & Network Administration
Manage simulator networks, servers, storage systems, backups, and cybersecurity measures.
Maintain user accounts, permissions, and access controls.
Monitor network performance and connectivity across all simulator stations.
Coordinate software updates, patches, and system upgrades.
Maintenance Documentation
Maintain detailed maintenance records and service reports.
Track equipment faults, corrective actions, and spare parts usage.
Develop and update maintenance procedures, checklists, and technical documentation.
Maintain asset registers and configuration records.
Vendor & Contractor Coordination
Liaise with simulator manufacturers and support teams.
Coordinate remote diagnostics and on-site service activities.
Support acceptance testing following upgrades or repairs.
Monitor maintenance contracts and warranty obligations.
Safety & Compliance
Ensure simulator systems comply with organizational policies and manufacturer recommendations.
Support simulator audits, inspections, and accreditation requirements.
Maintain a safe working environment within technical spaces and server rooms.
Participate in business continuity and disaster recovery activities.
Requirements
Essential
Diploma or Degree in one of the following (or an equivalent technical discipline):
Electronics Engineering
Electrical Engineering
Computer Engineering
Information Technology
Marine Engineering
Desirable
Maritime simulation experience
IT networking certification (CCNA or equivalent)
Microsoft, Linux
Cybersecurity certification if applicable
Experience
Essential
Minimum 3–5 years of technical support or maintenance experience in one or more of:
Simulators
Industrial control systems
Marine systems
Aviation simulators
Defence training systems
Complex integrated IT environments
Technical Competencies
Windows Server & Workstation Administration · TCP/IP Networking · Database Administration · Hardware Diagnostics · Software Installation & Configuration · Backup & Recovery Systems · System Monitoring Tools
Personal Competencies
Ability to work independently
Team collaboration
Strong communication skills (English Proficiency)
Continuous improvement mindset
Working Conditions
May require shift work during training periods
May require occasional weekend support
On-call support for critical simulator outages
Travel for training, commissioning, and technical support may be required