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JD.com

E-commerce, logistics, and technology platform

Warehouse Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeCoventry, UKNo salary listed

About the Job

Requirements

  • Extensive experience in Warehouse operations and management
  • Motivated and inspiring leader
  • Clear communicator

Responsibilities

  • Strategic Planning and System Construction: Develop warehouse development strategies, process standards, and annual plans aligned with company objectives. Establish a comprehensive warehouse management system, design warehouse layouts, and plan equipment allocation to drive standardisation and intelligent upgrades, enhancing operational efficiency.
  • End-to-End Operations Management: Oversee the complete workflow of inbound/outbound logistics, storage, inventory management, and order fulfillment. Monitor key metrics such as inventory turnover and accuracy, optimize task routing and resource allocation, and ensure smooth, error-free warehouse operations to minimise losses.
  • Cost Control and Efficiency Enhancement: Analyse warehouse cost components (labor, equipment, and space) and implement cost-saving initiatives. Streamline processes and integrate automation tools while tracking productivity metrics (e.g., labor efficiency, floor utilisation) to continuously improve cost-effectiveness.
  • Team Leadership and Risk Mitigation: Manage warehouse team recruitment, training, and performance evaluations. Optimise organisational structure to strengthen execution capabilities. Implement safety protocols, address major incidents, and mitigate operational risks to ensure compliance and workplace safety.
  • Cross-Functional Collaboration and Service Excellence: Partner with logistics, sales, and other departments to align supply chain resources and resolve operational bottlenecks. Gather customer insights to refine service processes, elevating satisfaction and competitive advantage.

Desired Qualifications

  • Mandarin speaker would be beneficial

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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