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AdventHealth

Integrated health system delivering whole-person care

Clinical Supervisor Primary Care Network

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeWauchula, FL, USA$19.25 - $35.81In-person

About the Job

Requirements

  • Proficiency with Microsoft Outlook, Excel, Word, PowerPoint, and the internet.
  • Proficiency in English.
  • Ability to adapt to changes in the work environment.
  • Knowledge of The Joint Commission requirements and local, state, and federal regulations.
  • Knowledge of International Classification of Diseases, Tenth Revision (ICD-10) and Current Procedural Terminology (CPT) coding, Centers for Medicare & Medicaid Services (CMS), The Joint Commission, and corporate quality indicators.
  • Ability to greet patients and answer telephone calls professionally and helpfully.
  • Ability to communicate clearly and concisely, and to read, understand, and follow oral and written instructions.
  • Knowledge of Microsoft email, Word, and Excel, and accurate typing at 40 words per minute.
  • Knowledge of medical practice operations.
  • Interpersonal skills to act as a liaison among physicians, clinical and clerical staff, patients, and patients’ family members.
  • Knowledge of physician office policies, procedures, and equipment.
  • Ability to prioritize and coordinate multiple tasks in a fast-paced work environment, using judgment and initiative.
  • Ability to listen compassionately and use problem-solving and critical-thinking techniques to address concerns from patients and employees without appearing judgmental.
  • Knowledge of medical technology and terminology, front-office tasks and systems, and organizational policies and procedures.
  • Customer service skills.
  • Interpersonal, oral, and written communication skills.
  • Organizational skills to manage multiple tasks and deadlines.
  • Ability to develop positive working relationships with members of different teams.
  • High school graduation or equivalent.
  • At least 2 years of experience.
  • Experience in a lead role in a medical setting or as a physician office manager.
  • Experience managing multiple practices or specialty practices.
  • Current Basic Life Support (BLS) certification.
  • One of the following medical assistant certifications: Certified Medical Assistant (CMA), Clinical Medical Assistant Certification (CMAC), Registered Medical Assistant (RMA) through ARMA, Registered Medical Assistant (RMA) through AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Nationally Registered Certified Medical Assistant (NRCMA).

Responsibilities

  • Prepare and track data reflecting turnaround time and test results.
  • Prepare and present employee evaluations in a timely manner and coordinate completion of employee competencies.
  • Prepare, update, and track department schedules to ensure adequate staffing coverage, including on-call schedules; interpret and enforce applicable policies and procedures.
  • Ensure staff compliance with local, state, and federal regulations and maintain medical records in compliance with HIPAA requirements.
  • Maintain current Policies and Procedures manuals and ensure the office meets safety and infection-control standards.
  • Act as a liaison for patients and staff, respond to concerns, assist with physician credentialing, and provide reports and statistics as requested.
  • Manage the physician affiliate office or department to support cost-effective, efficient operations and high-quality care.
  • Review billing practices regularly to ensure appropriate physician and office reimbursement.
  • Assist in preparing the annual budget and review and analyze Responsibility and Expense Detail Reports.
  • Take corrective action to address negative variances and assign payables and credits to budget categories.
  • Ensure the accuracy and timeliness of accounts receivable and accounts payable, including the security of money.

Desired Qualifications

  • Certified Medical Office Manager (CMOM) certification.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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