Procurement Operations Specialist - Procurement Operations

Day to Day Responsibilities

•    Execute assigned procurement operational activities accurately, on time, and in accordance with Global Buying Policy, standard work, approval requirements, and internal controls.
•    Support Businesses with transactional activities, including requisitions, purchase-order creation and changes, purchase-order acknowledgements, voucher approvals, change orders, and purchasing-related requests.
•    Create, update, and maintain purchase orders and related records in ERP’s  or other approved systems.
•    Coordinate with Requestors and suppliers to obtain and maintain required documentation, including, non-disclosure agreements, certificates of insurance, and other supplier onboarding or compliance documents.

•    Support supplier setup and maintenance activities in designated systems, ensuring documentation is complete and appropriately routed.
•    Resolve or coordinate resolution of routine purchase-order, invoice, payment, supplier, and system issues in partnership with Procurement Buyers, Corning Shared Services, suppliers, and internal customers.
•    Support urgent purchasing and order-expediting requests, following established escalation processes and communicating status clearly to relevant stakeholders.
•    Provide guidance to internal customers on procurement processes, requisition requirements, system navigation, and R2P/P2P procedures.
•    Monitor assigned work queues, backlogs, aging items, and service requests; prioritize work to meet service-level requirements and escalate potential delays or risks promptly.
•    Maintain accurate records, documentation, and system data to support audit readiness, compliance, reporting, and efficient operations.
•    Identify recurring transaction issues, process gaps, or improvement opportunities and raise them to the Lead, Procurement Operations.
•    Complete required training and support cross-training, knowledge sharing, and adoption of updated processes, policies, systems, and standard work.

Required Skills

•    Bachelor’s degree in Business, Supply Chain, Operations, Finance, or a related field preferred.
•    2+ years of experience in procurement operations, purchasing, supply chain, shared services, customer operations, finance operations, or a related transactional environment.
•    Experience supporting procurement, purchasing, requisitioning, purchase orders, supplier coordination, invoice/payment resolution, or comparable operational processes.
•    Strong customer-service orientation, written and verbal communication skills, and ability to work effectively with internal customers, suppliers, buyers, and shared-services partners.
•    Strong attention to detail, organizational skills, and ability to manage multiple priorities in a high-volume environment.
•    Analytical and problem-solving skills, with the ability to review data, identify issues, and follow defined procedures to resolution.
•    Proficiency in Microsoft 365 applications, including Excel, Outlook, Word, and Teams.
•    Advanced English proficiency, written and spoken.

Desired Skills

•    Experience with SAP, SAP S/4HANA, Ariba, PeopleSoft, or other ERP/procurement platforms.
•    Experience in a shared-services, operations, manufacturing, or multinational environment.
•    Experience supporting supplier onboarding, supplier documentation, purchase orders, e-RFx, e-auctions, invoice exceptions, or payment inquiries.
•    Experience using Excel for data management, reporting, tracking, or analysis.

Soft Skills

•    Ownership and accountability.
•    Customer-service mindset and responsiveness.
•    Sense of urgency and ability to prioritize effectively.
•    Attention to detail and commitment to accuracy.
•    Clear, professional, and proactive communication.
•    Analytical thinking and structured problem solving.
•    Adaptability and resilience in a changing environment.
•    Collaboration and willingness to seek support or escalate appropriately.
•    Integrity and commitment to policy, process, and control compliance.