CMMS Team Lead

Wood is recruiting for a CMMS Team Lead to join its Iraq business unit focusing on governing the development and enhancement of Master Data standards.

This role is a full-time on-site role in Basra, Iraq .

Rotation: 28/28

What makes you remarkable? 

At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.  

Expected:

• Technical Degree or Diploma in Engineering, Information Technology, or related discipline.

Essential experience and job requirements:

• Extensive experience with Computerized Maintenance Management Systems and databases.

• Proven ability in practical application of developing, building, operating, and maintaining Maintenance Builds and CMMS systems.

• People leadership and stakeholder management experience.

• Extensive and relevant industry experience in brownfield environments. At least 12 years’ industry experience with 5 years in International multicultural Operational roles across the full value chain of hydrocarbon and water production facilities. 

Desirable criteria and qualifications

• Key skills include communication, interpersonal relationships, facilitation, influencing, and negotiating.
• Ability to develop others and foster diverse relationships in a multicultural environment.
• Ability to identify correct priorities of maintenance and engineering support activities.
• Experience with Maximo CMMS and ERP system.
• Ability to speak Arabic would be beneficial but not essential.

Other Requirements

• A passion and relentless drive for continuous improvement.
• Strong use of IT systems to analyse data, and produce reports & KPI’s etc.
• Strong interpersonal skills with experience influencing operating teams and contractors.
• Strong cultural awareness.
• Able to prioritise work in a high activity environment.
• Able to work within a multidisciplinary team.
• Ability to handle multiple tasks with minimal supervision.
• Strong bias for being proactive and getting results.
• Demonstrate planning, organizational and communication skills.

Wood is recruiting for a CMMS Team Lead to join its Iraq business unit focusing on governing the development and enhancement of Master Data standards.

This role is a full-time on-site role in Basra, Iraq.

Rotation: 28/28

#Wood #Iraq #Basra #CMMS Team Lead

The role

This is an exciting opportunity for an experienced CMMS Team Lead to join our Iraq Business Unit.

Our Clients and Projects 

Designing the future. Transforming the world. 

This project is to focus more resources towards improving maintenance and reliability on the Oil, Gas & Water Systems, required to efficiently support maintenance, turn arounds and engineering organizations with the appropriate qualifications and experience.

What we can offer

• Meaningful and interesting projects Delivered to high profile clients and complex projects in Iraq 
• Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice 
• Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market 
• Medical Insurance: Ensures inpatient and outpatient medical care is available should you require treatment. 
• Commitment to continued professional development; development plans that are tailored to your individual needs and interests 
• Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession 

Job Objectives:

• Governs the development and enhancement of Master Data standards.
• Accountable for the integrity of the Maximo CMMS (Computerized Maintenance Management System) Master Data.
• Leads Master Data cleanse and sustain efforts.

Technical Task:

1. Data Quality, Accountability, and Standards 

Ownership of the integrity and quality of master and transactional data within the area of responsibility. While the Technical Team owns the maintenance build, ensure all data provided, cleansed, and updated meets the required quality standards.

Key Actions: 

• Establish clear ownership and accountability for data quality. 
• Review and validate data received from the Technical Team. 
• Ensure data cleansing and updates are accurate, complete, and consistent. 
• Identify and address data quality issues promptly. 
• Monitor data quality and implement controls to prevent recurring issues. 

Success Measure: Master and transactional data within the area of responsibility is accurate, complete, consistent, and maintained to the required standards, with clear accountability for identifying and resolving data quality issues.

2. DMOC Resolution, and Timely Closure 

Ownership of DMOC resolution and ensure issues are actively managed through to correct and timely closure. Strengthen quality control to ensure DMOCs are completed correctly the first time and accurately reflected in KPI reporting.

Key Actions: 

• Actively monitor DMOCs through to completion and avoid overdue backlog. 
• Apply appropriate quality checks and self-verification before closure. 
• Ensure incomplete or incorrectly completed DMOCs are identified and corrected promptly. 
• Track repeat submissions and outstanding actions. 
• Ensure DMOC KPIs and reporting accurately reflect the actual workload, repeat activities, and outstanding issues. 

Success Measure: DMOCs are completed correctly within the agreed timeframe, with no overdue backlog. Repeat or incomplete submissions are minimized, and reported KPIs provide an accurate representation of workload, status, and outstanding issues.

3. Work Management Performance and Continuous Improvement 

A key expectation is the timely and accurate submission of the KPI trackers every month. Monthly KPI reporting must be completed within the agreed timeframe, with the information properly validated before submission.

Key Actions: 

• Submit KPI trackers on time every month. 
• Validate data for completeness, accuracy, and consistency before submission. 
• Resolve discrepancies before reporting and maintain supporting evidence. 
• Proactively communicate any significant issues or delays. 

Success Measures: 

• 100% on-time submission of monthly KPI trackers. 
• Minimal data errors, corrections, or rework after submission. 
• No repeated follow-up required to obtain or correct KPI information. 
• KPI data is accurate, consistent, and auditable.

4. Data Management Strategy, Tools, Processes, and Standards 

Ownership for developing and maintaining a comprehensive CMMS Data Standards and Input Guide as a priority. Strengthen the overall data management strategy to ensure consistent data standards, quality, and governance across all teams.

Key Actions: 

• Define clear requirements for data structure, content, input, and quality checks. 
• Establish consistent standards for the CMMS, M&R teams, and third party providers such as AIE. 
• Identify and address data quality gaps, reducing inconsistent entries, rework, and differing interpretations. 
• Maintain the guide as a controlled and continuously improving reference document. 
• Communicate the standards and ensure they are understood and consistently applied. 

Success Measures: 

• Comprehensive guide completed, approved, and implemented. 
• Consistent application of data standards across internal and third party teams. 
• Reduction in data errors, rework, and data quality issues. 
• Clear evidence of improved Completeness, Correctness, and Consistency (CCC) of CMMS data.

5. Data Issue Resolution, Traceability, and Data Quality Controls 

Strengthen proactive ownership of data quality issues and ensure all Maximo changes are fully traceable, auditable, and supported by appropriate evidence.

Key Actions: 

• Proactively identify, resolve, and escalate data quality issues within agreed timelines. 
• Ensure DMOCs and Maximo records provide a complete audit trail. 
• Verify that changes include the reason, supporting documentation/source, responsible person, and required approval. 
• Strengthen self-checking and verification before changes are considered complete. 
• Track issues through verified closure, rather than relying on others to identify gaps. 

Success Measures: 

• 100% traceability and auditability of Maximo changes. 
• Reduction in incomplete, rejected, or resubmitted DMOCs. 
• Data quality issues identified and resolved within agreed timelines. 
• No recurring gaps in supporting documentation, approvals, or change history.

6. Stakeholder Engagement, End User Requirements, and Support 

Strengthen collaboration with Operations, PSCM, Finance, and other stakeholders, with greater focus on understanding user needs and delivering timely, practical solutions.

Key Actions: 

• Establish regular engagement with key departments and user groups. 
• Proactively identify user requirements, pain points, and priorities. 
• Prioritize requests based on business impact and urgency. 
• Clearly communicate actions, ownership, and expected delivery dates. 
• Track agreed actions through to timely closure. 

Success Measures: 

• Improved stakeholder and end-user engagement. 
• Priority requests addressed within agreed timelines. 
• Clear and consistent communication of progress and actions. 
• Reduced repeat issues and improved user satisfaction and confidence in CMMS support.

7. Maintenance Build and Work Management Compliance 

Strengthen compliance with defined Maintenance Build and Work Management requirements and take a more proactive approach to identifying and addressing process gaps.

Key Actions: 

• Conduct regular checks/audits to identify non-compliance and process gaps. 
• Identify recurring issues and determine root causes. 
• Define and track corrective actions through to closure. 
• Reinforce process discipline and ensure agreed standards are consistently applied. 
• Use findings to identify and implement continuous improvement opportunities. 

Success Measures: 

• Improved and sustained process compliance. 
• Reduction in recurring findings and repeat issues. 
• Corrective actions completed within agreed timelines. 
• Clear evidence of continuous improvement and stronger process discipline.

8. Reporting, Analysis, and User Self-Service 

Improve the timeliness, accuracy, and relevance of reporting and analysis support to Maintenance and Reliability, with stronger prioritisation and user-focused delivery.

Key Actions: 

• Establish a clear workflow to receive, prioritize, track, and close reporting requests. 
• Prioritize requests based on business impact, operational need, urgency, and available resources. 
• Clearly communicate delivery dates, priorities, and any constraints to users. 
• Review reports by user group, removing redundant, obsolete, or unused reports. 
• Ensure available reports provide the information users actually require. 
• Develop a roadmap to increase user self-service reporting capability, reducing dependency on the CMMS team for routine reporting. 

Success Measures: 

• Reporting requests delivered accurately and within agreed timelines. 
• Clear visibility of request status and priorities. 
• Reduced number of redundant or unused reports.
• Improved user access to relevant, fit-for-purpose information. 
• Increased adoption of self-service reporting and reduced routine reporting workload.

9. DMOC Process Specification 

Ownership for completing the DMOC process specification, ensuring it is comprehensive, practical, and aligned with CMMS and Work Management requirements.

Key Actions: 

• Engage the CMMS, Maintenance & Reliability, Technical/Discipline teams, and relevant users in developing and validating the process. 
• Clearly define roles, responsibilities, inputs, approvals, controls, and outputs. 
• Incorporate stakeholder feedback and resolve outstanding gaps or comments. 
• Ensure the process provides clear traceability, governance, and accountability. 
• Communicate and support implementation of the agreed process. 

Success Measures:

• DMOC process specification completed, reviewed, and approved. 
• Clear stakeholder alignment and understanding of roles and responsibilities. 
• Consistent application of the agreed DMOC process. 
• Improved traceability, control, and first time-right completion of DMOCs.

10. Maximo Management Manual and Process Ownership 

Ownership for developing and maintaining the Maximo Management Manual, under the direction of the Reliability Lead, and demonstrate accountability for the effective management and continuous improvement of Maximo processes.

Key Actions: 

• Develop comprehensive manual covering processes, roles, responsibilities, standards, controls, workflows, data requirements, and governance. 
• Engage relevant stakeholders to ensure processes are accurate, practical, and aligned with business requirements. 
• Keep the manual current, controlled, and regularly reviewed. 
• Identify process gaps and drive improvements where required. 
• Communicate and support consistent application of documented Maximo processes. 

Success Measures: 

• Maximo Management Manual completed, approved, and implemented. 
• Clear ownership and accountability for Maximo processes. 
• Improved consistency and compliance in Maximo process execution. 
• Manual maintained as a current and effective reference for CMMS and Work Management users.

Leadership:

1. Continual Improvement 

Adopt a forward-looking mindset by focusing on solutions and future improvements. Demonstrate openness to different opinions by actively listening, understanding others’ perspectives, and responding constructively.

Key Actions: 

• Focus on lessons learned and future solutions rather than past issues. 
• Listen to and consider different viewpoints before responding. 
• Accept constructive feedback positively. 
• Identify and contribute practical improvement ideas. 
• Demonstrate positive and collaborative behavior in discussions. 

Success Measure: 

Consistently demonstrates a positive, improvement-focused approach, listens to others, considers alternative perspectives, and translates feedback and lessons learned into practical improvements.

2. Clear, Concise & Solution-Focused Communication 

Communicate ideas clearly and directly, focused on the key points and solutions.

Key Actions: 

• Present ideas in a clear and structured manner. 
• Listen actively. 
• Keep communication concise and focused. 
• Focus discussions on solutions, actions, and improvements. 

Success Measure: 

Consistently communicates in a clear, concise, respectful, and solution focused manner while allowing others to contribute and keeping discussions focused on the desired outcome.

4. Workflow, Communication & Process Adherence

Key Actions: 

• Discuss and align the technical, maintenance build, and strategy workflow 
• Ensure roles, responsibilities, and escalation points are clearly understood. 
• Maintain clear communication and traceability throughout the process. 

Success Measure: Consistently follows the agreed workflow, engages the appropriate stakeholders, and ensures technical and maintenance queries are managed through the correct channels without unnecessary bypassing.

5. Staff Supervision, Quality & Competency

Key Actions: 

• Regularly review the quality and accuracy of staff work. 
• Assess staff competency against role requirements and the Maximo Management Manual. 
• Identify competency gaps and provide appropriate coaching or training. 
• Ensure staff understand and consistently apply the requirements of the manual. 
• Develop team capability so that staff become confident and knowledgeable in Maximo processes. 

Success Measure: Consistently demonstrate the required level of competency and produce work that meets the expected quality standards and requirements of the Maximo Management Manual.