Learning Manager

Recruiting: VA - Richmond, United States of America, Richmond, Virginia

Learning Manager - Executive Development Consultant

The Enterprise Curriculum and Experiences (ECE) Learning Design team brings together human-centered and instructional design practices to create high impact learning experiences for associates across Capital One. We power development experiences that span a wide range of audiences and topic areas including Leadership Development, Onboarding, and Diversity, Inclusion and Belonging (DIB). Our team works collaboratively with business leaders and HR partners to research, design and develop learning experiences that build critical skills and capabilities across the enterprise. 

As part of the ECE Learning team, you’ll work closely with Business and HR Leaders, Chiefs of Staff, Executive Coaches and L&D Leaders to consult, design, develop and evaluate learning experiences for our Executive (VP+) audience across Capital One. You’ll play a critical role in building a scalable, sustainable learning ecosystem to support the needs of our company’s most senior leaders. Success in this role requires extensive experience working with executives to design leadership development programs, as well as strong executive presence, strategic consulting skills, and a data-driven perspective on measuring the impact of learning and development initiatives.   

Roles and Responsibilities

• Consult with business partners to uncover learning and performance needs for executives across the enterprise 

• Create, socialize and maintain a short- and long-term roadmap of Executive Development offerings and experiences 

• Strategically partner with key HR stakeholders including Executive Recruiting, Executive Coaching, and other critical partners to align executive development efforts  

• Leverage human-centered design and adult learning principles to create innovative, non-traditional learning experiences that build critical leadership capabilities

• Create robust measurement and evaluation frameworks to capture the impacts of initiatives on overall performance and organizational effectiveness

• Design and develop a diverse range of learning materials, and consult with executive facilitators on best practices for delivering executive development 

• Manage relationships with vendors and third parties as required

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.

Basic Qualifications

• High School Diploma, GED, or equivalent certification

• At least 5 years of experience in designing learning experiences in a corporate environment, preferably in the leadership development space   

• At least 3 years experience consulting with senior leaders to translate business needs into learning and development solutions  

• At least 2 years of experience in vendor management 

Preferred Qualifications

• At least 7 years of experience in designing learning experiences in a corporate environment, preferably in the leadership development space   

• At least 5 years experience consulting with senior leaders to translate business needs into learning and development solutions 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).