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Gameloft

Mobile game developer and freemium publisher

IT Hardware Intern

InternshipUpdated on 10/16/2026
₫40.4k/hr
Hanoi, Vietnam
Hybrid
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • Basic knowledge of PC and other IT devices’ hardware, software, and connectivity, including Windows and Linux operating systems.
  • Ability to analyze, diagnose, find, and fix problems.
  • Fair spoken and written English.
  • Ability to work overtime when requested.
Responsibilities
  • Register and track devices borrowed by production teams, ensuring borrowers maintain and return devices according to company regulations.
  • Examine cellphone units, observe their operation, install testing programs, and test and update technical specifications, specific issues, solutions, drivers, and tools in the Technical Knowledge Data Base Web Tool.
  • Run hardware processes and tools, observe and optimize related processes, and raise ideas to improve their effectiveness, including Hardware Lockbox, DMT Report, and SIM Cost processes.
  • Come to the company to support emergency cases when requested.
  • Receive support requests directly from users, by email, or through hotlines; log tickets in the Helpdesk system and confirm receipt to users in a timely manner.
  • Set up or revoke, maintain, and upgrade PCs, including hardware, software, and connectivity, for new or departing users and employees transferring from other studios.
  • Analyze issues independently or with the team, propose solutions, and implement them according to ETA guidelines for common IT tasks.
  • Support PCs, LAN cabling, wireless networks, printers, fax machines, scanners, photocopying machines, projectors, fixed telephones, and other IT devices.
  • Escalate serious incidents to the IT supervisor or manager and management for immediate attention and decision-making.
  • Support company events and other administrative tasks.

About the company

Gameloft develops and publishes mobile games for a global audience, including original titles and licensed games from brands like Disney, Marvel, and Lego. Games run on smartphones and are free-to-play, with revenue from in-app purchases and ads, distributed through App Store and Google Play. The company differentiates itself with a long history in mobile gaming, a wide catalog of popular franchises such as Asphalt, Modern Combat, and Dungeon Hunter, and licensing partnerships. Its goal is to grow its library of mobile games and monetize through freemium models while leveraging Vivendi’s media network to reach more players globally.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$770M

Headquarters

Paris, France

Founded

1999

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Simplify's Take

What believers are saying

  • Vivendi reported 2025 Gameloft revenue up 4.2% and EBITA up 34.0%.
  • Gameloft launched Nickelodeon Extreme Tennis: Next! on May 28, 2026 across consoles and PC.
  • Asphalt Legends added Audi permanently on May 26, 2026, strengthening premium-car partnerships.

What critics are saying

  • Five games generated 62% of 2025 revenue, concentrating downside risk brutally.
  • Disney licenses anchor major revenue; losing renewals would gut the portfolio within one cycle.
  • Mobile revenue fell 10.5% in Q1 2025, exposing weakening core demand.

What makes Gameloft unique

  • Gameloft monetizes cross-platform live-service franchises across mobile, PC, consoles, and Switch.
  • Asphalt Legends Unite, Disney Dreamlight Valley, and Disney Speedstorm create recurring franchise cashflows.
  • Brand partnerships with Disney, Nickelodeon, Audi, LEGO, and Porsche widen distribution and marketing reach.

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Benefits

  • Flexible Work Hours
  • Hybrid Work Options
  • Health Insurance
  • Private health insurance and fitness subsidies
  • Paid Parental Leave
  • Paid Vacation
  • Mental Health Support
  • Wellness Program
  • Phone/Internet Stipend
  • Home Office Stipend
  • Stock Options
  • Company Equity

Growth & Insights

Headcount

6 month growth

-8%

1 year growth

-9%

2 year growth

-9%