Food & Beverage Team Member - Multi-skilled

At voco™ Cairo Arabella Plaza, the very first voco in Egypt, we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.

We are looking for a Food & Beverage Team Member (Multi-skilled) who will support our restaurants, bars, banquets, and in-room dining operations, ensuring outstanding service and memorable guest experiences across all F&B outlets.

A little taste of your day-to-day:
Every day is different at IHG, but you’ll mostly be:

• Welcoming guests and providing professional, friendly, and efficient service across various F&B outlets.
• Taking orders accurately, processing them in the POS system, and serving food and beverages.
• Assisting in banquet setups, service, and breakdown for events and meetings.
• Supporting in-room dining service, including taking orders and delivering them promptly.
• Maintaining the cleanliness and organization of service areas, tables, and equipment.
• Assisting with bar service, including preparation of beverages and replenishment of stock.
• Handling guest inquiries and complaints courteously and professionally.
• Promoting special offers, upselling menu items, and encouraging loyalty program enrollments.
• Ensuring compliance with hygiene, safety, and brand service standards.

What we need from you:

• Bachelor’s degree or diploma in Hospitality or related field preferred.
• Previous F&B service experience in a 4/5-star hotel or high-volume restaurant preferred.
• Flexibility to work across multiple F&B outlets (restaurants, bars, banquets, IRD).
• Strong communication and customer service skills.
• Team-oriented attitude with attention to detail and presentation.
• Ability to work under pressure in a fast-paced environment.
• Good in English and other languages is an advantage.

What We Offer

We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.