Full-Time
US Mobile
501-1,000 employees
Wireless service provider with customizable plans
Compensation Overview
$80k - $160k/yr
Mid
New York, NY, USA
Hybrid position requiring some in-office presence in NYC.
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- Bachelor’s degree in Marketing, Business, Data Analytics, or a related field.
- 2-5 years in marketing analytics, lifecycle marketing, CRM, or a similar role, ideally in the telecom or tech space.
- Strong proficiency in data tools like BigQuery, SQL, Excel, and visualization platforms (Tableau, Power BI).
- Experience with marketing automation platforms (e.g., HubSpot, Marketo, Salesforce Marketing Cloud).
- Familiarity with customer segmentation techniques and data-driven marketing approaches.
- Knowledge of A/B testing, conversion rate optimization, and campaign reporting.
- Analyze Customer Journeys: Study customer behavior across acquisition, onboarding, engagement, and retention to identify trends and pinpoint optimization opportunities.
- Campaign Performance Reporting: Track, measure, and report on marketing campaigns across channels (email, SMS, app notifications, etc.), focusing on open rates, click-throughs, and conversions to improve key metrics.
- Other Growth Performance Reporting: Stay involved with the rest of the Growth team to help track, measure, and report on the broader marketing campaigns (e.g. tracking referral programs, assessing feasibility of discounts offered etc).
- Customer Segmentation: Build and refine customer segments based on telecom-specific behaviors, demographics, and usage patterns to deliver personalized, relevant messaging.
- A/B Testing & Experimentation: Design and implement experiments to evaluate marketing strategies and optimize workflows, such as upsell opportunities for data plans or retention messaging for customers nearing renewal.
- Data-Driven Insights: Use tools like BigQuery, SQL, Excel, and visualization platforms (Tableau, Power BI) to analyze and interpret customer data, uncover actionable insights, and guide future marketing initiatives.
- Customer Retention Strategies: Help create lifecycle programs and campaigns aimed at reducing churn, increasing customer lifetime value (CLV), and improving satisfaction.
- Marketing Automation & Personalization: Collaborate with tools like Customer IO, HubSpot, or Salesforce Marketing Cloud to develop automated workflows and hyper-personalized strategies tailored to each stage of the customer journey.
- Collaborate with Cross-Functional Teams: Work closely with product, sales, and data science teams to align marketing initiatives with company goals and the customer experience.
- Trend Analysis: Stay ahead of telecom industry trends, emerging technologies, and best practices to keep US Mobile’s lifecycle marketing cutting-edge and effective.
- Exceptional analytical and problem-solving abilities—you know how to turn complex data into clear, actionable insights.
- Strong communication skills—capable of presenting findings to both technical and non-technical audiences.
- Comfort working in a fast-paced, collaborative environment, ensuring cross-functional success.
US Mobile provides wireless service that allows users to connect to all three major networks seamlessly. Their platform supports a wide range of devices, including phones, drones, cars, watches, and pet trackers. Customers can choose from flexible and customizable plans tailored to their specific needs, which include options for high-speed international roaming and AI-driven savings. Unlike traditional carriers, US Mobile's unique feature is its ability to switch between networks for optimal connectivity. The company aims to connect the next billion wireless devices to 4G and 5G networks, focusing on enhancing user experience with real-time dashboards and 24/7 customer support.
Company Size
501-1,000
Company Stage
Series A
Total Funding
$46.5M
Headquarters
New York City, New York
Founded
2014
Simplify's Take
What believers are saying
- US Mobile's 5G expansion aligns with growing demand for high-speed connectivity.
- The rise of IoT devices presents opportunities for US Mobile's connectivity services.
- Increasing mobile data usage from remote work boosts demand for US Mobile's tailored plans.
What critics are saying
- Competition from low-cost carriers like Mint Mobile could erode market share.
- Rapid 5G advancements may strain US Mobile's financial resources.
- Consumer privacy concerns over AI-driven services could impact customer trust.
What makes US Mobile unique
- US Mobile offers seamless switching between major networks, enhancing connectivity options.
- The company provides customizable plans, catering to individual and business needs.
- US Mobile's AI-driven savings and perks enhance customer value and experience.
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Benefits
Gym Membership
Flexible Work Hours
Competitive Compensation
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 1%2 year growth
↓ -3%Additionally, US Mobile recently announced unlimited high-speed data on its AT&T network, with the same priority data level as AT&T's postpaid plans.
US Mobile has won the first ever People's Choice Award for their favorite wireless carrier of 2024.
US Mobile is proud to announce the launch of Apple Watch Cellular plans on its cutting-edge Warp network.
In 2021, BestMVNO noted that US Mobile launched its first outdoor ad with a display shown on a NYC subway.
In addition to the pricing changes, US Mobile has officially launched beta testing of its Dark Star network, which offers service using AT&T.