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MedStar Health

Not-for-profit health system delivering patient care

Clinic Coordinator - Outpatient

Rehabilitation Therapies +1Confirmed live in the last 24 hours
Full-timeWashington, DC, USA$89.1k - $162.8k /yrIn-person

About the Job

Requirements

  • A bachelor's degree from an accredited program in Occupational Therapy, Physical Therapy, or Speech Language Pathology is required.
  • Three to four years of clinical experience in an outpatient rehabilitation setting with demonstrated expertise is preferred.
  • A Physical Therapist license in Maryland, the District of Columbia, and/or Virginia is required as applicable to the location.
  • An Occupational Therapist license in Maryland, the District of Columbia, and/or Virginia is required as applicable to the location.
  • A Speech Language Practitioner license in Maryland, the District of Columbia, and/or Virginia is required as applicable to the location.
  • Current CPR certification, including BLS and NRP, for healthcare providers from the American Heart Association or American Red Cross is required within 90 days.
  • Additional unit or specialty certifications may vary by department or business unit.
  • Professional competency as a general practitioner in occupational therapy, physical therapy, or speech language pathology is required.
  • Demonstrated leadership skills and the ability to solve problems and improve processes are required.
  • Competence in enhancing customer service is required.
  • The ability to work in a team environment is required.
  • The ability to follow through with procedures and policies and effective communication skills are required.

Responsibilities

  • Provide physical therapy, occupational therapy, or speech language pathology services, including screening and evaluation, treatment planning and implementation, reassessment and revision, patient or client re-evaluation, discharge planning, and documentation.
  • Assist in coordinating day-to-day operations in collaboration with clinic leadership.
  • Coordinate short-term scheduling and team member coverage.
  • Promote proper and efficient utilization of quality services with clinic leadership.
  • Participate in program development, expansion, and improvement with clinic leadership and other team members.
  • Develop and maintain systems to increase referrals and communicate with physicians, insurers, and external case managers.
  • Contribute to established department goals and objectives and comply with governmental and accreditation regulations.
  • Evaluate and treat patients by reviewing relevant history, performing assessments, determining recommendations, and documenting results.
  • Explain evaluation findings and treatment plans to patients and families, and incorporate them into goal setting.
  • Implement treatment protocols, consult with other healthcare professionals as indicated, and document changes in patients’ conditions.
  • Complete discharge planning and follow-up care, and accurately and promptly document and charge for patient care activities, including initial evaluations and plans of care, encounter notes, interim progress summaries, and discharge evaluations.
  • Pursue and direct continuing education for professional growth and competency for self and the organization.
  • Promote patient access and customer experience through flexible and adaptive actions, empathy, and participation in removing barriers to access.
  • Coordinate daily staffing and patient scheduling at the direction of clinic leadership, and work with team members to meet productivity expectations and service demands.
  • Participate in utilization and peer review activities and provide feedback to team members regarding observed performance and talents to facilitate goal achievement.
  • Assist with staff selection, training, and orientation as directed by clinic leadership.
  • Assist with performance management and conduct performance appraisals on a timely basis.
  • Provide input into the budget and assist in managing expenses within budget parameters.
  • Catalyze communication and collaboration with physicians and other program or service stakeholders across the care continuum to improve programming, integrate indicated therapy, promote value-driven care, and support best-practice transitions in care.
  • Participate in teams and committees to promote service-line goals.
  • Coordinate community and organizational outreach and formal marketing initiatives to increase awareness of programs and services and expand patient volume.
  • Assist with developing and maintaining referrals.

Desired Qualifications

  • Three to four years of clinical experience in an outpatient rehabilitation setting with demonstrated expertise.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size
10,001+
Company stage
Grant
Total funding
$29M
Headquarters
Columbia, MD
Founded
1999

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