Zoox

Fully electric autonomous ride-hailing service platform

Sustaining Engineer - Body & Closure Systems

Mechanical Maintenance and Reliability EngineeringConfirmed live in the last 24 hours

Full-timeFoster City, CA, USA$153k - $184k /yrIn-person

About the Job

Requirements

A Bachelor of Science degree in Mechanical Engineering or Electrical Engineering, or a related discipline.
At least 8 years of experience in powertrain, thermal, battery, or electric vehicle systems within a product development, manufacturing, or sustaining environment.
Demonstrated ability to deliver subsystem-level corrective actions that improve reliability, durability, manufacturability, or serviceability in production vehicles.
Experience with root cause analysis, Design Failure Mode and Effects Analysis, and product and process validation.
Ability to work cross-functionally in a fast-paced environment while managing multiple priorities.

Responsibilities

Own sustaining engineering and corrective action development for body and closure systems across the in-service fleet and vehicles in current production, from root cause confirmation through fleet-wide implementation.
Drive end-to-end resolution of field and manufacturing issues across door systems, latches, actuators, sealing, access panels, glazing, and body structures.
Apply fleet and production data, including mean time between failures, repeat failure rates, and downtime drivers, to prioritize work, validate solutions, and drive continuous improvement.
Lead design updates and system improvements to ensure robust performance, durability, efficiency, and serviceability in fleet and production environments.
Author and manage Engineering Change Requests and Change Actions, and develop and execute validation plans at component, system, and vehicle levels.
Support and lead retrofit and rework campaigns, and partner with suppliers to resolve quality issues and improve reliability and manufacturability.

Desired Qualifications

Experience in autonomous vehicles.
Experience with Design for Manufacturing and Design for Service, and Lean, Six Sigma, or similar continuous improvement methodologies.
Proficiency with 3D computer-aided design tools; CATIA is preferred.
Familiarity with 3DX, DELMIA, SAP, JIRA, Confluence, or data analysis or visualization tools such as dashboards, SQL, and Python.

Salary Range: 153000 to 184000 (Currency: USD) (Pay period: per-year-salary)

At Zoox, we are developing a purpose built autonomous robotaxi, and the Sustaining Engineering team plays a critical role in ensuring the long term reliability, safety, serviceability, and availability of our fleet as it operates at scale.

As a Sustaining Engineer supporting Body and Closure Systems, you will independently own sustaining engineering for key subsystems supporting both the in-service fleet and vehicles in current production. You will drive root cause investigations and corrective actions, making subsystem-level technical decisions and leading changes through design, validation, release, and fleet implementation.

This role requires close collaboration with Vehicle Development, Manufacturing, Service, Quality, Reliability, and Suppliers in a fast paced and often ambiguous environment. You will prioritize work based on fleet and production impact, delivering solutions that improve safety, durability, fleet uptime, and manufacturing performance.

In this role, you will:

Own sustaining engineering and corrective action development for body and closure systems across the in service fleet and vehicles in current production, from root cause confirmation through fleet-wide implementation
Drive end-to-end resolution of field and manufacturing issues across door systems, latches, actuators, sealing, access panels, glazing, and body structures
Apply fleet and production data, including MTBF, repeat failure rates, and downtime drivers, to prioritize work, validate solutions, and drive continuous improvement
Lead design updates and system improvements, ensuring robust performance, durability, efficiency, and serviceability in both fleet and production environments
Author and manage Engineering Change Requests and Change Actions, and develop and execute validation plans at component, system, and vehicle levels
Support and lead retrofit and rework campaigns, and partner with suppliers to resolve quality issues and improve reliability and manufacturability

Qualifications

BS in Mechanical or Electrical Engineering or related discipline
8+ years of experience in powertrain, thermal, battery, or EV systems within a product development, manufacturing, or sustaining environment
Demonstrated ability to deliver subsystem-level corrective actions that improve reliability, durability, manufacturability, or serviceability in production vehicles
Experience with root cause analysis, DFMEA, and product and process validation
Excellent communication and documentation skills with the ability to work cross-functionally in a fast-paced environment while managing multiple priorities

Bonus Qualifications

Experience in autonomous vehicles
Experience with Design for Manufacturing and Design for Service (DFM/DFS), and Lean, Six Sigma, or similar continuous improvement methodologies
Proficiency with 3D CAD tools, CATIA preferred, and familiarity with tools such as 3DX, DELMIA, SAP, JIRA, Confluence, or data analysis or visualization tools such as dashboards, SQL, and Python

About the Company

Zoox

Fully electric autonomous ride-hailing service platform

Zoox designs and operates an autonomous ride-hailing service built around a purpose-built, fully electric vehicle designed specifically for autonomous operation. The vehicle uses advanced sensors, cameras, and AI to navigate complex urban environments, offering a four-passenger interior for comfort. Unlike competitors that retrofit existing cars, Zoox engineers both the vehicle and the service from the ground up, enabling optimized safety, efficiency, and passenger experience through integrated software that optimizes routing and reduces wait times. The company emphasizes safety through extensive testing and regulatory collaboration, and sustainability via electric mobility. The ultimate goal is to provide a smarter, safer, and more efficient urban transportation system that improves city life while reducing emissions.

Company size: 5,001-10,000
Company stage: Acquired
Total funding: $1.2B
Headquarters: Menlo Park, CA
Founded: 2014

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