McDonald's

Runs and franchises fast-food restaurants

Deployment Consultant

Program ManagementConfirmed live in the last 24 hours

Full-timeDiegem, Machelen, BelgiumNo salary listed

About the Job

Requirements

Minimum Assistant Manager level.
Restaurant business experience.
Fluency in French and a good level of Dutch and English.
Experience with people management and prioritizing project tasks to achieve project goals.
Assertive verbal and written communication with internal and external personnel at all levels, and presentation skills.
Proficiency with Microsoft 365 applications: Word, Excel, PowerPoint, Teams, and OneDrive.
A valid driving license is required.

Responsibilities

Build strong working relationships with franchisees and restaurants based on trust and mutual accountability.
Prepare restaurants for the implementation of projects and initiatives.
Set up implementation plans and training materials.
Work with internal and external stakeholders.
Use key business metrics to analyze the impact of deployed solutions on business results.
Ensure franchisee execution and compliance with Company Gold Standards, and develop action plans, milestones, and task schedules.
Provide coaching and on-site support to execute various programs as needed.
Identify threats and opportunities to improve the quality of new project implementation by leveraging project key performance indicators and gathering feedback from customers and project stakeholders.
Oversee, prepare, and implement McDonald’s Corporation projects and monitor their consistent execution by restaurants to enhance customer and employee experience and maximize sales and profit.
Visit restaurants regularly to ensure successful project implementation.

Deployment Consultant

McDonald's Restaurants Belgium NV · Diegem, Brussels Area

McDonald’s is the largest restaurant chain in the world and the most people-oriented enterprise around the globe. We are constantly looking for ways to reinvent ourselves in order to serve our customers better, every single day.
The recipe for success is a combination of a strong brand with a lot of freedom for local markets. Rooted in our Belgian society for more than 45 years, we feel particularly committed to our environment and partners. There are currently 131 McDonald’s restaurants in Belgium, run by 26 independent entrepreneurs (Franchisees). Because our business is growing fast paced, we are looking for talented people to reinforce our head offices that provide support to all restaurants

Ingredients of this Job

The role of the Deployement Consultant is to oversee, prepare and implement projects of McDonald’s Corporation and monitor the consistent execution by the restaurants in order to enhance customer and employee experience and to maximize sales and profit.

This role requires regular visits to the restaurants to ensure successful project implementation.

Key responsibilities will include:

Building strong working relationships with franchisees and restaurants based on trust and mutual accountability;
Preparing restaurants for the implementation of projects and initiatives;
Set-up implementation plans and training materials;
Working together with internal and external stakeholders;
Using key business metrics to analyze the impact on business results for deployed solutions;
Ensuring franchisee execution and compliance with Company Gold Standards and develop action plans, milestones and task schedules;
Providing coaching and on-site support to execute various programs deemed necessary;
Identifying threats and opportunities for new projects implementation quality leveraging project KPIs and gathering feedback from customers and project stakeholders.

Your Menu

To be able to thrive in this role, we believe you need to have:

Minimum Assistant Manager level
Restaurant Business experience
Fluency in French and a good level of Dutch and English;
Experience with people management and excellent prioritizing of project tasks to achieve project goals;
Excellent assertive communication (clear verbal and written communication to all levels of both internal and external personnel) and presentation skills;
Proactive, initiative taker with a sense of humor;
Strong, active Team Player;
Microsoft 365 pack (Word, Excel, PowerPoint, Teams, Onedrive);
Driving license is required.

What we have to offer you

Working for an innovative and people-oriented Belgian SME, backed by a strong and leading multinational;
The freedom to organize your work around your private life;
A salary package, including extralegal advantages like an electric company car and best in class group insurance;
30% discount on all McDonald’s products just for you;
A smile on your face every single working day.

Ready to make an impact? We'd love to hear from you.

About the Company

McDonald's

Runs and franchises fast-food restaurants

McDonald's runs and franchises quick-service restaurants for customers seeking burgers, chicken, fries, breakfast food and coffee. Its menu includes the Big Mac and Chicken McNuggets, while customers order at counters, drive-throughs, self-service kiosks and through its mobile app. Independent operators run most locations under agreements that license the brand and restaurant system. The corporation earns money from its own restaurant sales and from franchise royalties, rent and initial fees, with conventional franchise sites supported by property it owns or leases. The modern business dates to Ray Kroc's McDonald's System in 1955 and is headquartered in Chicago, Illinois.

Company size: 10,001+
Company stage: IPO
Headquarters: Chicago, IL
Founded: 1955

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