KlearNow.ai

Software infrastructure for licensed customs brokers

Technical Lead - Customs Platform

Backend EngineeringPosted on Nov 11

Full-time

About the Job

Requirements

At least 8 years of experience building backend systems and at least 2 years as a hands-on technical lead.
Strong backend engineering skills in a modern programming language and working knowledge of Python.
Production experience with event-driven distributed systems on AWS and Kubernetes.
Experience shipping LLM or agent features to real users, with evaluations used to gate releases.
Experience in a rules-heavy domain where errors are costly, such as customs, tax, or payments.
Clear writing and comfort working across time zones with the Gurgaon team.

Responsibilities

Own the customs module end to end, including its architecture, code, and the team building it.
Design the customs module, including its entry data model, duty and fee engine, CATAIR validation, and ABI filing with ACE.
Build the brokerage agent workflow, where agents draft and check entries and a broker approves them before filing.
Keep regulated logic deterministic and tested, using models only where inputs are ambiguous.
Build evaluation sets that gate every prompt, model, and rule change.
Make tariff and regulatory changes deploy as data or configuration within days.
Consolidate services and own the module in production.
Lead, hire, and mentor the team.

Desired Qualifications

Background understanding of customs brokerage.
Hands-on work with agentic frameworks such as Agno or LangGraph.
Java experience; the backend uses Java 21 with Micronaut.
U.S. customs knowledge, including ABI, ACE, CATAIR, HTS classification, ISF, Section 232, and Section 301.
Experience building MCP servers or similar tool interfaces for AI assistants.

Salary Range: 150000 to 190000 (Currency: USD) (Pay period: per-year-salary)

KlearNow is an AI-powered customs brokerage and global trade compliance platform, based in the Bay Area with engineering in Gurgaon. We are building one AI-native platform across brokerage, drayage and visibility, where agents handle routine work and our customs experts handle the judgment calls.

The Role

You will own the customs module end to end: its architecture, its code and the team that builds it. The module takes a shipment from extracted documents to a compliant filing, covering entry, ISF, duty calculation and post-entry corrections. It is a hands-on lead role in a domain where a software mistake becomes a penalty for an importer.

What you will do

Own the design of the customs module: entry data model, duty and fee engine, CATAIR validation, and ABI filing with ACE.

Build the brokerage agent workflow, where agents draft and check entries and a broker approves before anything is filed.

Keep regulated logic deterministic and tested, and use models only where inputs are ambiguous.

Build the evaluation sets that gate every prompt, model and rule change.

Make tariff and regulatory changes land as data or configuration in days.

Consolidate services, own the module in production, and lead, hire and mentor the team.

What we are looking for

8+ years building backend systems, with 2+ years as a hands-on technical lead.

Strong backend engineering in a modern language, plus working Python.

Production experience with event-driven distributed systems on AWS and Kubernetes.

LLM or agent features shipped to real users, with evaluations used to gate releases.

Experience in a rules-heavy domain where errors are expensive, such as customs, tax or payments.

Clear writing, and comfort working with our Gurgaon team across time zones.

Nice to have

Some background understanding of customs brokerage.

Hands-on work with agentic frameworks such as Agno or LangGraph.

Java experience. Our backend is Java 21 with Micronaut.

US customs knowledge: ABI, ACE, CATAIR, HTS classification, ISF, Section 232 and 301.

Experience building MCP servers or similar tool interfaces for AI assistants.

Salary and Benefits

KlearNow offers a competitive total rewards package, including:

Comprehensive medical, dental, and vision insurance
Health Reimbursement Arrangement (HRA) to help offset deductibles and out-of-pocket medical expenses
Equity participation
401(k) plan
Flexible time off with no accrual waiting period
Hybrid work at our San Jose, CA headquarters; this role is also open to remote candidates based in the US

KlearNow is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. We will consider qualified applicants with arrest and conviction records in accordance with applicable federal, state, and local laws, including the California Fair Chance Act. If you need a reasonable accommodation at any point in the hiring process, please let your recruiter know.

About the Company

KlearNow.ai

Software infrastructure for licensed customs brokers

KlearNow provides software infrastructure for licensed customs brokers and importers of record to digitize trade documents, structure data, and run broker-configured rules so entry decisions can be made faster and smarter. Users configure extraction rules, the system pulls data from documents, identifies discrepancies, and executes the broker’s instructions while users own the data. The platform emphasizes user control and data ownership, focusing on executing the broker’s instructions rather than generic automation and is built around customs processes required by CBP. The goal is to help authorized entry decision-makers process trade documents quickly and accurately through rule-based, data-driven workflows they fully control.

Company size: 201-500
Company stage: Series B
Total funding: $66M
Headquarters: Santa Clara, CA
Founded: 2018

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