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Johnson & Johnson

Makes prescription drugs and medical devices

Senior Director - Outside Counsel Management & Strategy

Legal Counsel & Legal SupportPosted on Nov 11
Full-timeNew Brunswick, NJ, USAHybrid

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 8 years of progressive experience in Legal Operations, outside counsel management, legal procurement, legal finance, law firm pricing or business management, or a closely related discipline is required.
  • Significant direct experience in outside counsel management, legal spend, legal sourcing, law firm pricing, or legal services commercial management is required.
  • A deep understanding of the U.S. and global legal-services market, including major law firms, boutiques, regional firms, and alternative legal service providers, is required.
  • Strong knowledge of law firm economics, pricing, staffing models, alternative fee arrangements, and commercial negotiations is required.
  • Demonstrated financial and analytical acumen, including experience with significant legal spend, budgeting, forecasting, e-billing, performance metrics, dashboards, and data-driven decision-making, is required.
  • Experience developing or transforming preferred-firm, outside counsel, strategic sourcing, or law firm performance programs is required.
  • Experience leveraging technology, data, analytics, automation, or artificial intelligence to improve Legal Operations and outside counsel management is required.
  • Demonstrated people leadership and experience leading change within a large, complex, global or matrixed organization are required.
  • Executive presence and the ability to influence senior Legal, Finance, Procurement, and business leaders and engage credibly with senior law firm executives are required.

Responsibilities

  • Develop and execute a multi-year global strategy and operating model governing how outside counsel are selected, engaged, managed, evaluated, and retained.
  • Partner with Legal leadership to align providers and delivery models with the complexity, risk, and strategic importance of legal work.
  • Design and evolve the preferred-firm and strategic relationship model, and segment and evaluate firms based on capability, performance, economics, geographic reach, and relationship value using data to inform work allocation and portfolio decisions.
  • Serve as a senior commercial and operational counterpart to major global, regional, and specialist firms; lead strategic business reviews and negotiations; and establish expectations for performance, pricing, staffing, technology, innovation, service delivery, and continuous improvement.
  • Establish an enterprise outside counsel performance framework, including firm scorecards, attorney feedback, benchmarks, key performance indicators, and executive dashboards; connect matter, spend, pricing, staffing, and outcome data to generate actionable insights and measure value beyond cost.
  • Own technology supporting outside counsel sourcing, spend management, e-billing, relationship management, and performance; lead implementation and adoption of integrated digital capabilities; and identify responsible opportunities to use artificial intelligence and automation to improve decision-making, productivity, and value.
  • Establish standards for competitive sourcing, requests for proposals, alternative fee arrangements, and provider selection; partner across Legal, Procurement, and Finance to identify opportunities to leverage traditional firms, specialist and alternative legal service providers, technology, and internal resources.
  • Lead a global multidisciplinary team supporting outside counsel management and legal spend operations, including budgeting and forecasting, e-billing, rate and vendor management, spend analytics, and Legal Spend Management technology.
  • Build the team’s strategic, analytical, commercial, and technology capabilities while establishing clear accountability, service levels, operational metrics, and development opportunities.

Desired Qualifications

  • An MBA, JD, master's degree, or comparable advanced degree is preferred.
  • Experience within a highly regulated global company, major law firm, or similarly complex professional-services environment is preferred.
  • Experience managing $250 million or more in annual external legal spend or a comparably complex professional-services portfolio is preferred.
  • Experience establishing or materially redesigning a global preferred-firm or outside counsel program is preferred.
  • Experience with enterprise legal management, e-billing, sourcing, analytics, or law firm relationship-management platforms is preferred.
  • Experience with strategic sourcing, alternative legal service delivery, change management, Lean Six Sigma, project or program management, or advanced analytics is preferred.

About the Company

Johnson & Johnson

Makes prescription drugs and medical devices

Johnson & Johnson develops prescription medicines and makes medical devices for hospitals, and unlike most big drugmakers, it runs both businesses under one roof. In 2015, its Darzalex became the first antibody drug approved for multiple myeloma, a blood cancer. Its medicines treat cancer, immune diseases such as psoriasis, and mental illnesses such as depression, and patented drugs bring in most of its sales. Its MedTech unit makes heart pumps, catheters that treat irregular heartbeats, surgical sutures, and Acuvue contact lenses. It was founded in 1886 to make sterile surgical dressings, is based in New Brunswick, New Jersey, and spun off its consumer brands, such as Tylenol and Band-Aid, as Kenvue in 2023.

Company size
10,001+
Company stage
IPO
Headquarters
New Brunswick, NJ
Founded
1886

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