Director – Business Development

Come Build with Us

We're a NYC-based team that believes culture, craft, and customer obsession go hand in hand. We show up for each other the same way we show up for the people we serve. We're an office-first company that values in-person collaboration 4 days per week because we believe the best work happens when you can collaborate and brainstorm together in the same room. If that sounds like your kind of place, we think you'll love it here.

The Opportunity

Courier Health is at an inflection point. We exist to get patients faster, better access to life-saving therapies, and every new biopharma team we reach is another set of patients who get there sooner. Right now our growth depends on which conversations we start, and nobody owns that end of the funnel. This role owns that.

As our Director, Business Development, you will be the first leader of business development at Courier Health. You will design the outbound motion, carry a quota and prospect yourself while you prove what works, and then hire and coach the team that scales it.

This is a blank page. The ideal customer profile, the messaging by persona, the sequences, the metrics, the hiring bar: none of it exists yet, and you will write all of it. If you have run outbound inside someone else's playbook and want to build your own, with a product that senior life sciences buyers actually want to talk about, this is the seat.

What You'll Build

An outbound motion built from scratch. You will define the ideal customer profile and the personas that sit inside it, build the target account lists, set territory and account assignment, and write the rules for handing meetings to Account Executives. You will own business development tooling and data hygiene in the CRM and sales engagement platform, and bring in enrichment, intent data and dialers as the team earns them.

The playbook, proven by you first. You will carry a personal pipeline quota and run account-based outbound into top-priority biopharma and specialty therapy companies. Sales cycles here are long and the buying committee is wide, so you will map it and build relationships with several stakeholders at once. What works becomes the playbook: messaging by persona across Patient Services, Market Access, Brand and Commercial, and Hub and Specialty Pharmacy, plus multi-channel sequences, call scripts, objection handling and qualification criteria.

A team that can hold a conversation with a senior buyer. You will lead hiring for the BDR team end to end, from the job description and interview process to sourcing in the NYC market. You will onboard new BDRs and train them on specialty therapy launches, hub services, benefits verification and patient adherence until they can hold their own. You will coach through call reviews and one-on-ones, build the path from BDR to Account Executive, and set the tone for an in-office team in New York.

A pipeline number the company plans against. You will set and own activity, meetings booked and held, pipeline sourced and conversion to opportunity, and report on them weekly to sales leadership. You will work with marketing on inbound follow-up, event pipeline at Asembia and other patient services and market access conferences, and account-based campaigns, and partner with Account Executives on account strategy, handoff quality and forecasting. What you hear from prospects on product, positioning and the competition (Veeva, Salesforce, IQVIA and others) goes back to Marketing and Product.

What Makes You Successful

• 8+ years in sales development or closing roles, with at least 1–2 years leading or managing SDR/BDRs.
• A track record of beating quota, and evidence you have built something, not just run it. Standing up an SDR/BDR function at an early-stage company is strongly preferred.
• Experience selling SaaS into life sciences, pharma or healthcare enterprises, especially to patient services or commercial teams.
• You still prospect. You are comfortable carrying a number yourself and proving the motion before you ask anyone else to run it.
• Hands-on skill with a CRM and sales engagement tools, and real discipline about data hygiene.
• A coach's instincts. You give direct feedback, run useful call reviews, and people get measurably better working for you.
• Strong writing. You can land a cold message to a VP of Patient Services without sounding like everyone else in their inbox.
• Comfortable with ambiguity and with the compliance norms of life sciences buyers.
• Based in NYC and able to work from the office 4 days per week.

Bonus points if:

• You have sold into patient support programs, hub services or specialty pharmacy.
• You have hired and ramped more than a handful of BDRs in the NYC market.
• You have built outbound against incumbents like Veeva, Salesforce or IQVIA.
• You have worked an industry conference circuit and turned it into real pipeline.

Benefits

• 100% paid employee health benefit options (including medical, dental, and vision)
• 401(k) with employer funded match
• Unlimited Vacation
• Commuter Benefits
• Paid parental leave
• Catered lunch on Fridays
• Wellness stipend

Compensation

The annual salary range for the target level for this role is $175,000 – $200,000 + variable + equity + benefits, including medical, dental, and vision. Final compensation will be determined based on a variety of factors including relevant experience, interview performance, and internal equity.