Assistant Manager

Job Description

We are seeking a professional and decisive Assistant Manager to join our team at our Manchester, United States location (667 Big Bend Blvd). In this role, you will play a key part in supporting our operations by supervising daily activities, developing team members, and ensuring exceptional service delivery. The ideal candidate will demonstrate strong leadership capabilities, organizational excellence, and a commitment to driving operational success while maintaining a supportive and motivational work environment.

• Supervise and manage daily operations, ensuring all team members adhere to company policies, procedures, and performance standards
• Conduct performance reviews, provide constructive feedback, and support the professional development and training of team members
• Make decisive decisions regarding operational challenges, customer concerns, and resource allocation while maintaining alignment with organizational objectives
• Maintain accurate records, prepare reports, and communicate relevant information to senior management in a timely manner
• Foster a positive, collaborative work environment by demonstrating motivational leadership and addressing team concerns with professionalism
• Manage inventory, supplies, and resources efficiently to optimize operational costs and service quality
• Resolve conflicts and handle difficult situations with diplomacy and problem-solving expertise
• Support the implementation of new processes, initiatives, and improvements to enhance organizational performance
• Ensure compliance with all applicable regulations, safety standards, and company guidelines
• Assist senior management with special projects and strategic initiatives as needed

Qualifications

• Proven experience in a supervisory or management role with demonstrated ability to lead and motivate teams
• Strong organizational and time management skills with the ability to prioritize multiple tasks effectively
• Excellent written and verbal communication skills with the ability to interact professionally with all levels of staff
• Proficiency with management software, point-of-sale systems, and standard office technology
• Demonstrated problem-solving abilities and sound decision-making skills
• Customer service orientation with a commitment to maintaining high service standards
• Ability to analyze data, identify trends, and make informed recommendations for improvement
• Strong interpersonal skills with the ability to build positive relationships and resolve conflicts constructively
• Preferred: Experience with budget management, staff training and development, or relevant industry knowledge
• Preferred: Background in onboarding and performance management processes

Additional Information

BENEFITS

• Flexible scheduling -- full & part-time positions available
• Competitive wages
• 1 week of PTO
• Paid mileage
• Employee discount on all food items
• Advancement opportunities
• Paid training program

FULL TIME ASSISTANT MANAGER BENEFITS (in addition to above benefits):

• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401K