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Yelp

Local business discovery via user reviews

Community Manager

Full-TimeUpdated on 10/23/2026
$54k - $73k/yr+ Bonus
Mid
Bachelor's
Columbus, OH, USA
RemoteWork from home or anywhere in the Columbus metro with Wi-Fi; must live within 30 minutes of Columbus city center.
Social MediaCommunity Management

About the job

Requirements
  • Have 3 or more years of professional experience in event planning, social media management, and/or marketing.
  • Be willing to approach and connect with business owners to build relationships and inspire collaboration on Yelp's behalf.
  • Have strong written and verbal communication skills.
  • Thrive in an autonomous environment and be able to manage one's schedule.
  • Be able to lift 10 pounds without assistance.
  • Live within 30 minutes of Columbus city center.
  • Be at least 21 years of age and have reliable transportation options.
  • Meet the Yelp Elite Squad eligibility requirements and comply with the Elite Terms of Membership.
  • Refrain from accepting compensation in exchange for promoting companies' goods or services, including free or discounted goods or services provided in exchange for personal social media promotion or reviews.
Responsibilities
  • Attend local events and build connections with local business owners as Yelp's representative in the region.
  • Conceptualize, plan, and execute Yelp events in the region.
  • Establish mutually beneficial partnerships with local businesses willing to partner with Yelp and sponsor events.
  • Support the Yelp Elite Squad by answering questions, engaging with their content on Yelp, and keeping members informed about local happenings.
  • Research and curate local business collections for the Local Yelp newsletter.
  • Build relationships and partnerships with local organizations to reach new audiences.
  • Manage the day-to-day curation and growth of Yelp's regional Instagram presence, including copywriting and creating visual assets using Canva and/or curating and editing video.
Desired Qualifications
  • Have a bachelor's degree.

About the company

Yelp runs an online platform that helps people find and choose local businesses by collecting and displaying user reviews and ratings from readers. It covers restaurants, bars, salons, doctors and other services, and works as a local search and discovery service. Users search for categories, read reviews, compare options, and can make reservations or join waitlists for restaurants. Yelp makes money mainly from advertising to local businesses—enhanced profiles, sponsored listings, and targeted ads—and also collects transaction fees from its reservation system. The differences from competitors include a strong emphasis on peer-generated reviews and a broad local directory with integrated reservation features, giving businesses a way to reach nearby customers. The goal is to help people make informed local decisions and connect them with relevant service providers while generating revenue from advertising and reservation-related services.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2004

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Simplify's Take

What believers are saying

  • Q2 2026 other revenue rose 98% to $33 million, driven by Hatch and licensing.
  • OpenAI, OpenTable, Vagaro, and Zocdoc integrations expand Yelp transactions beyond ads.
  • Yelp Host handled 1.5 million annualized calls in April 2026, creating high-margin automation revenue.

What critics are saying

  • Q2 2026 advertising revenue fell 3%; RR&O ads declined 11%, crushing core cash flow.
  • Google’s local-search monopoly lawsuit remains unresolved; an adverse ruling would further weaken Yelp’s traffic.
  • AI answers and Nextdoor Local Faves bypass Yelp, turning reviews into commoditized data.

What makes Yelp unique

  • Yelp owns trusted local-review density across restaurants and services, unlike search-native competitors.
  • April 2026 Yelp Assistant turns reviews into bookings, quotes, and appointments inside one flow.
  • Yelp licensed content to OpenAI, Apple Maps, Bing, and Meta AI in 2026.

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Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Savings Account/Flexible Spending Account
  • Remote Work Options
  • Paid Vacation
  • Paid Holidays
  • Parental Leave
  • Wellness Program
  • Home Office Stipend
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan

Growth & Insights and Company News

6 month growth

-1%

1 year growth

0%

2 year growth

1%
TechCrunch
Oct 20th, 2026
Yelp's new AI agent calls restaurants to check wait times for you

Yelp is adding a feature that lets a voice agent call restaurants for users to check wait times. The tool, called Check for Me, appears on restaurant pages in the app, where users enter their party size and phone number. The AI agent calls the restaurant and texts back the result. Yelp is also updating its AI assistant. It now integrates with OpenTable for bookings, remembers preferences from earlier chats, sets custom reminders, and gives access to 30 days of chat history. Users can build "Been Here" and "Want to Go" lists, which they can filter, annotate, and share. For businesses, Yelp is launching Smart Lead Reply, which answers customers and qualifies leads. It costs $30 per month.

Yahoo Finance
Aug 26th, 2026
Yelp COO sells 10,000 shares as stock falls 44% in three years amid Google, TikTok competition

Joseph R. Nachman, Chief Operating Officer of Yelp, sold 10,333 shares on 20 August 2026 at $23.60 per share. The transaction was executed to satisfy tax withholding requirements from vesting restricted stock units and does not reflect the executive's view on company valuation. Nachman retains 250,993 shares, representing 0.46% of outstanding shares. Yelp's stock has delivered a negative 38% total return over five years, compared to the S&P 500's 83% gain during the same period. The company posted just 1.4% revenue growth in its most recent quarter, down from over 20% historically. Increased competition from Google Maps, Apple Maps, and social media platforms has eroded Yelp's market position, reducing advertising clicks. The company is pivoting towards artificial intelligence integration, but net income has fallen from $150 million in 2025 to $127 million.

Yahoo Finance
Aug 25th, 2026
Yelp CEO sells $483K in shares as stock falls 24% over past year

Yelp CEO Jeremy Stoppelman sold 20,479 shares of common stock on 20 August 2026, valued at approximately $483,304, according to an SEC filing. The sale was not discretionary — shares were withheld by Yelp to cover tax liabilities from vesting restricted stock units. Following the transaction, Stoppelman retains direct ownership of roughly 918,000 shares, worth $21.68 million at the transaction date price of $23.60 per share. The sale occurred amid a 24% decline in Yelp's stock price over the previous year. Yelp operates a digital platform connecting consumers with local businesses across sectors including dining, retail, and healthcare. The company generates revenue through advertising solutions and has a market capitalisation of $1.3 billion.

Yahoo Finance
Jul 29th, 2026
Yelp's AI phone service now takes food orders and books tables via OpenTable

Yelp announced that its AI-powered phone service, Yelp Host, can now handle conversational food ordering for restaurants. The service connects directly to point-of-sale systems like Toast or Square to place orders and process transactions. The expanded service includes customisable voices and accents, support for 17 languages, and reporting tools for tracking metrics such as after-hours call volume. Yelp Host also integrates with OpenTable, allowing the AI to check availability and book tables without human intervention. The expansion comes as Yelp's traditional advertising revenue stagnates. Net revenue increased just 1% year over year to $361 million in Q1 2026, following 4% growth in 2025. Restaurant advertising dropped 11% last quarter as diners reduced discretionary spending.

Yahoo Finance
Jul 23rd, 2026
Yelp licenses local reviews to OpenAI for ChatGPT integration

Yelp is licensing reviews, photos and business information to OpenAI, giving ChatGPT access to real-time local recommendation data, the company announced. ChatGPT will surface Yelp reviews, ratings, photos and business details in response to user queries, with Yelp's branding and links appearing when OpenAI uses its content. Yelp's "Request a Quote" feature will also be added, allowing ChatGPT users to contact local service providers directly. The companies declined to disclose financial terms of the deal, which does not prevent Yelp from making similar agreements with other AI companies. "If you want to answer local queries, you really need Yelp," said CEO Jeremy Stoppelman. Yelp already supplies data to Yahoo+ and Apple Maps, treating ChatGPT as another distribution platform rather than a competitor.