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Flex

Global contract manufacturer offering design engineering

Business Systems Analyst

Enterprise ApplicationsPosted on Nov 11
Full-timeLibertyville, IL, USA$90k - $123.8k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Information Technology, Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience.
  • Typically requires 6–8 years of experience supporting enterprise, manufacturing, MES, or integrated business systems.
  • Strong experience with MES and manufacturing system integrations.
  • Strong SQL Server and SQL skills, including troubleshooting queries, stored procedures, data flows, and application and database issues.
  • Experience with integration technologies such as REST APIs, OPC UA, RabbitMQ or similar messaging tools, and Windows Services.
  • Strong troubleshooting and root-cause analysis skills across applications, databases, interfaces, infrastructure, and manufacturing equipment.
  • Ability to translate business and manufacturing requirements into clear technical requirements and solutions.
  • Strong communication and stakeholder management skills, with the ability to work across IT, Engineering, Automation, Manufacturing Operations, Quality, vendors, and corporate teams.

Responsibilities

  • Own MES technically and functionally as the primary local IT expert, through implementation and ongoing production support.
  • Support the full MES solution, including requirements, design, configuration, integration, testing, validation, deployment, troubleshooting, and continuous improvement.
  • Turn complex manufacturing and business requirements into technical solutions that scale and are easy to support.
  • Design, support, and troubleshoot integrations between MES, automated production equipment, ASRS and material-handling systems, databases, and other manufacturing applications, using tools such as REST APIs, OPC UA, RabbitMQ, Windows Services, and SQL Server.
  • Write and troubleshoot SQL queries, stored procedures, data interfaces, and reports, including SSRS.
  • Investigate production issues across multiple systems, find root causes, and coordinate fixes with the appropriate teams to minimize downtime.
  • Take part in system integration testing, validation, deployment, change control, and documentation in a regulated medical-device environment.
  • Create and maintain technical documentation, interface specifications, support procedures, troubleshooting guides, and knowledge-transfer materials.
  • Identify ways to improve system reliability, monitoring, supportability, automation, and manufacturing process efficiency.
  • Give technical guidance and escalation support to the local IT support team on MES and manufacturing system issues.

Desired Qualifications

  • Experience in a regulated medical-device manufacturing environment, including system validation, change control, documentation, and compliance.
  • Experience supporting systems connected to manufacturing automation, production equipment, material-handling systems, or ASRS.
  • Experience with Apache NiFi or a similar data integration platform.
  • Experience with SSRS or similar reporting tools.

About the Company

Flex

Global contract manufacturer offering design engineering

Flex is a global manufacturing partner that designs, engineers, manufactures, and manages the supply chain for products across diverse industries. Its offering starts with product design and engineering, followed by manufacturing and testing, and extends to sourcing, logistics, and end-to-end delivery of finished goods. Unlike many players that focus on a single niche, Flex provides end-to-end, globally integrated services across multiple industries, leveraging a large worldwide network and scalable operations. The company’s goal is to help customers bring products to market quickly and efficiently by handling development, manufacturing, and supply chain management at scale.

Company size
10,001+
Company stage
IPO
Headquarters
Singapore, Singapore
Founded
1969

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