Director of Engineering

Join Truecaller – The place where innovation meets impact!

Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out:

• We are trusted by over 500 million active users every month across 190+ countries
• We identify over 15 billion calls daily, helping users avoid spam and scams
• We are powered by a team of 400+ employees from 45+ nationalities

We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in.

The role:

As the Director of Engineering at Truecaller, you will be a pivotal leader, driving technical excellence and ensuring the successful delivery of our products and services within your designated department. Acting as a strategic partner to the Product to co-create the TfB roadmap, ensuring we balance rapid feature innovation with technical sustainability.This role demands a unique blend of technical prowess, strategic vision, and leadership acumen. You will be responsible for shaping the technical landscape of Truecaller's operations, influencing product development, engineering practices, and overall technological innovation.

What you’ll do: 

• Technical Leadership:
  
  
• You will be the primary technical authority for the department, setting the technical direction and providing guidance to engineering teams.
• Shift the engineering focus from 'shipping features' to 'driving business outcomes,' partnering with Product Managers to define and track KPIs for the Department.
• Foster a culture of innovation, encouraging engineers to explore new ideas and technologies to enhance Truecaller's offerings and maintain our competitive advantage.
• Stay abreast of the latest technological advancements, actively identifying and evaluating emerging trends that could impact our business.
• Collaborate closely with product management, design, and other cross-functional teams to ensure alignment between technical solutions and business objectives.
  
  
• Engineering Management:
  
  
• You will oversee the entire engineering lifecycle within your department, from project inception and resource allocation to development, testing, and deployment.
• Establish and maintain high standards for software development, ensuring code quality, maintainability, and scalability.
• Cultivate a collaborative and high-performing engineering culture, empowering teams to deliver their best work while promoting continuous learning and development.
• Implement effective performance management practices, providing regular feedback, coaching, and mentorship to engineers.
• Actively manage and develop engineering talent, identifying high-potential individuals, providing growth opportunities, and building a strong succession pipeline.
  
  
• Governance and Compliance:
  
  
• You will be a champion for compliance, ensuring adherence to all relevant technical standards, regulatory requirements, and company policies.
• Implement robust processes for risk management, data security, and privacy protection to safeguard Truecaller's sensitive information and user data.
• Work closely with legal, security, and other relevant stakeholders to proactively address compliance or governance concerns, ensuring Truecaller operates ethically and responsibly.

What you bring in: 

• A seasoned engineering leader with a proven track record of technical excellence and successful team management.
• Experience in a product-led growth environment, with a track record of influencing product strategy through technical feasibility and innovation.
• ​​Proven experience working in a high-growth product-led environment, with a track record of building strong, collaborative relationships with Product Management and other stakeholders.
• Deep understanding of software development principles, architectures, and best practices across various technology stacks.
• Strong experience in leading and managing large-scale engineering projects, demonstrating the ability to deliver complex solutions on time and within budget.
• Demonstrated expertise in governance, risk management, and compliance within a technology context.
• Exceptional communication and interpersonal skills, capable of building strong relationships with organizational stakeholders.
• Ability to inspire and motivate teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Strategic thinker with strong business acumen, capable of aligning technical initiatives with broader company goals.
• Adaptable and resilient, able to thrive in a fast-paced, dynamic environment and navigate complex challenges.

It would be great if you also have:

• Experience managing infrastructure on Google Cloud Platform(GCP).
• Experience deploying and scaling Apache Cassandra, ScyllaDB, MySQL, Postgresql, Redis or Memcached.
• Experience developing Kubernetes operators.
• Go programming language experience or willingness to learn coding in Go(it'll help us build new k8s operators and improve the existing ones).

What we offer: 

We support growth through learning resources, leadership programs, mentoring, and real hands-on work. People can move between teams and projects to build new skills and keep things interesting. We offer clear internal mobility and a transparent path for progression, with leaders who stay involved and provide guidance throughout the year. In addition, you will benefit from:

• A comprehensive compensation package:  Learning and development allowance, voluntary provident fund (VPF) and/or national pension scheme (NPS) tax saving option provided, creche allowance
• Modern tools to do your best work: Choose your preferred computer and phone within our budget, so you can work comfortably and efficiently.
• A people-focused office culture: We value in-person collaboration and follow an office-first model, with some flexibility. Our offices offer a vibrant environment with opportunities to learn, connect, and recharge, from breakfast, lunch and quiet spaces to team activities such as movie nights, tech meetups, and cultural events. There's something for everyone.
• Truecaller’s “Lab Days” offer a space for imagination: 5 days each quarter, where everyone steps away from their normal tasks to explore new, bold ideas and build things they’ve always wanted to. It’s a space where curiosity leads the way, and prototypes take shape. Some concepts even make it into production, and a few have grown into real features used by millions today. Lab Days allow you to be creative, learn fast, and help shape Truecaller's future.

Come as you are:
Truecaller is committed to building a diverse and inclusive team. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our products and our culture. No matter where you're from, what language you speak, or how you identify,  we value what makes you unique and would love to get to know you. 

Sounds like a great opportunity?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.

We only accept applications in English.