S

STEP

Map-based social travel platform with recommendations

Early Learning Resource Center - Eligibility/Resource & Referral Specialist

Case Management & AdvocacyPosted on Nov 9
Full-timeLock Haven, PA, USA$19.59 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least two years of experience using computers and common Microsoft Office applications is required.
  • Strong communication and customer service skills are required.
  • The ability to learn and maintain data within multiple electronic systems is required.
  • A valid driver's license and reliable transportation are required.
  • Successful completion of Pennsylvania State Police, Child Abuse, FBI, and other required clearances is required.
  • The ability to perform essential job functions with or without reasonable accommodation is required.

Responsibilities

  • Guide families through the child care subsidy application and eligibility process.
  • Conduct interviews and gather documentation needed to determine program eligibility.
  • Evaluate eligibility based on income, family size, employment, education, and training requirements.
  • Help parents identify quality child care and early learning options that meet their family's unique needs.
  • Provide information and referrals for community resources and support services.
  • Maintain accurate records and case documentation in multiple data management systems.
  • Process eligibility determinations, redeterminations, and case updates in accordance with state regulations and timelines.
  • Respond professionally to inquiries from families, providers, and community partners.
  • Collaborate with child care providers, school districts, community organizations, and other early childhood stakeholders to support families throughout the region.

Desired Qualifications

  • An associate degree in Business Administration, Human Services, or a related field is preferred.
  • Experience working in human services, case management, customer service, education, child care, social services, or a related field is preferred.

About the Company

STEP

Map-based social travel platform with recommendations

Step Your World is a social media platform that acts as a cultural mapper for travel and local experiences. Its product uses a map-based interface where users pin places, build visual guides of restaurants, bars, galleries, and parks, and share them as “steps” with friends. Users follow friends and “Culture Curators” to see trusted recommendations that populate their personal map, creating a living, shareable city guide and a steady stream of inspiration. What sets Step apart is its emphasis on authentic, peer-based content rather than anonymous reviews, driven by a network of trusted connections and curated contributors in a community-driven experience. The company aims to grow a large, active digitally native audience—millennials and Gen Z—whose travel and leisure planning relies on peer recommendations, with monetization pursued later through partnerships, sponsored content, or premium features.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
2019

Recently Posted Jobs

Explore more opportunities at STEP

See more jobs