Home Improvement Warranty Technician
Pj Fitzpatrick
Home Improvement Warranty Technician
Pj Fitzpatrick
Roofing, doors, and repairs provider
Pj Fitzpatrick · Pittsburgh, United States (Hybrid) · Full-time · Posted 2026-09-03
Salary: USD 47,840–65,000
Workplace: hybrid
Department: Warranty
Job Summary:
Are you tired of wondering if you will be working tomorrow or if you will be getting 40 hours this week?
If so, experience what it is like to work for a professional home improvement company that offers top pay with additional performance incentives and great benefits including 401K with company match. P.J. Fitzpatrick is seeking a Post-Install Customer Care Technician who can diagnose and correct issues associated with warranty claims and punch-list items on products installed by PJ Fitzpatrick, including, but not limited to: Roofing, Siding, Doors, Windows and Gutters.
Essential Job Responsibilities:
1. Troubleshoot and diagnose various home repair issues
2. Communicate repair needs and opportunities to customers
3. Balance the needs of the customer with the profitability of the project
4. Generate Sales leads for gutters, roofing, siding, trim, doors, windows, and baths
5. Create and deliver detailed scopes of work and other forms
6. Accurately follow procedures
7. Maintain company vehicle, ensure regular and timely maintenance
8. Maintain professional appearance and reliability
9. Deliver the highest level of excellence in customer service
10. Manage daily schedule with direction from Coordinator
11. Maintain an active role in own advancement of product knowledge and best practices necessary for all scopes of work
Pay: Hourly rate plus the potential of a monthly incentive
#PJFITZ2025
Requirements:
1. Lifting and carrying equipment and materials of up to 100 lbs.
2. Operating power tools and hand tools
3. Operating a metal bending brake
4. Climbing step ladders and 24' - 40' extension ladders
5. Walking and working on elevated and uneven surfaces (roofs)
6. Working outside exposed to the elements
7. Frequent standing, sitting, crawling, bending, lifting, carrying, walking, kneeling, reaching, balancing, pushing, pulling, etc. in awkward positions
8. Must have a valid drivers license.
Additional required skills:
Benefits:
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Roofing, doors, and repairs provider
P.J. Fitzpatrick helps homeowners in the Delaware Valley area improve their homes by offering roofing, door installations, and repair services. It sells high-quality products and provides installation work, backed by a lifetime service guarantee for as long as the homeowner lives in the property. The company focuses on a customer-centric approach, addressing any issues quickly and guiding homeowners with advice to make informed choices. Unlike some contractors that offer limited services, P.J. Fitzpatrick covers a broad set of home improvement needs and emphasizes customizable options to fit each home. The main goal is to deliver reliable, quality home upgrades while building long-term trust with customers.
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