Assistant General Manager
StepStone Hospitality
Assistant General Manager
StepStone Hospitality
Manages hotels and restaurants for property owners
Description
We are seeking an experienced Assistant General Manager to join our team. The ideal candidate will be a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry.
Responsibilities:
- Assist the General Manager in overseeing the daily operations of the business
- Recruit, hire, and onboarding new employees for the hotel
- Manage and train staff to ensure they are meeting performance expectations
- Maintain a positive and professional work environment, handle employee relation matters
- Ensure compliance with all company policies and procedures
- Respond to guests and employees' complaints and resolve issues in a timely and effective manner
- Responsible for employee records keeping at the hotel and stays in compliance
- Develop and implement strategies to increase revenue and profitability
Requirements
-Minimum of 1 year of experience in a management role in the hospitality industry
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Excellent problem-solving and decision-making skills
- Proficient in Microsoft Office and other relevant software
- Ability to work flexible hours, including weekends and holidays
If you are a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary, a comprehensive benefits package, and opportunities for growth and advancement within the company.
We are an EEO Employer.
Manages hotels and restaurants for property owners
StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.
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