Director Process Improvement

Dir-Process Improvement (onsite)7670 Process Improvement

Schedule: Salaried. Onsite

Applicants must be authorized to work in the U.S. without future or current employer sponsorship.

About the Position

The Director of Process Optimization is a transformative leader who empowers our health system to achieve operational excellence. By championing innovative process improvements, fostering a culture of continuous learning, and leveraging data-driven insights, this leader directly impacts patient care, staff satisfaction, and financial performance. They are instrumental in building a hospital that is agile, efficient, and constantly striving for better outcomes. The Performance Improvement Department will report directly to the CIO, ensuring seamless integration with the broader organizational strategy. Project directions and governance will be driven by the TSC Steering Committee, guaranteeing alignment with organizational goals and strategic initiatives. This collaborative approach ensures that our initiatives are not only innovative but also strategically sound and effectively executed.

Essential Duties and Key Responsibilities

• Develop and execute a comprehensive process optimization strategy aligned with the health system’s mission and strategic goals
• Establish a clear vision for process improvement and foster a culture of continuous learning and innovation
• Identify and prioritize improvement opportunities based on data analysis, stakeholder input, and industry best practices

• Lead cross-functional teams through all phases of process redesign projects, from initial assessment to implementation and evaluation
• Apply proven methodologies (e.g., Lean, Six Sigma) to streamline processes, reduce waste, and improve outcomes
• Manage project timelines, budgets, and resources to ensure successful completion and sustainable results

• Build strong relationships with stakeholders at all levels to gain buy-in and support for process changes
• Effectively communicate the rationale and benefits of process improvements to staff and leadership
• Provide training and support to ensure successful adoption of new processes and tools

• Utilize data analytics to identify bottlenecks, inefficiencies, and opportunities for improvement
• Establish key performance indicators (KPIs) to track progress and measure the impact of process changes
• Regularly report findings and recommendations to hospital leadership

Education and Experience

• Master's degree in Business Administration, Healthcare Administration, Engineering (Mechanical, Industrial), or a related field
• Minimum of 7-10 years of experience in process improvement, project management, or healthcare operations
• Proven track record of leading successful process improvement initiatives in complex organizations
• Demonstrated expertise in applying Lean, Six Sigma, or other relevant methodologies
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to influence and build consensus across diverse stakeholders
• Proficient in data analysis and visualization tools
• Change management expertise
  

Licensure and Certification

• PMP certification is highly desirable.
• Lean certification.