Global Banking Deal Services Execution and Billing Team Lead

As Vice President, Deal Services Location Lead (Buenos Aires), you are accountable for leading the local Deal Services team delivering client and transaction execution support and billing support across GIB and GCB. You partner with Coverage, Product and Country bankers and functional teams to support client relationships and transactions across M&A, ECM, DCM and other Global Banking products, while ensuring timely, accurate, and well-controlled billing delivery. You act as the senior Deal Services contact and escalation point for the location, translating global and regional priorities into measurable local execution, maintaining operating discipline, and driving continuous improvement through process simplification, data, automation, and technology.

Job Responsibilities

• You will lead the Deal Services team for the location, fostering a high-performing, inclusive, and accountable culture across client/transaction execution support and billing support.

• You will translate global and regional strategy into local execution, establishing clear priorities, objectives, and measurable outcomes aligned with the Deal Services operating model.

• You will lead, develop, and retain talent through performance management, coaching, development planning, succession planning, workforce planning, and capacity management.

• You will oversee end-to-end client and transaction execution support, proactively managing pipelines, priorities, risks, and execution challenges to deliver consistent, timely, high-quality outcomes.

• You will lead local execution of the billing operating model, managing billing pipelines, invoicing, outstanding receivables, and backlog to ensure timely and controlled delivery.

• You will build trusted relationships with Coverage, Product and Country bankers and key functional partners, serving as the senior Deal Services contact and escalation point for complex or high-priority matters.

• You will drive cross-functional execution with Compliance, Legal, Credit, Finance, Business Management, Product Control, Tax, Operations, and other stakeholders to resolve issues and deliver end-to-end outcomes.

• You will manage performance and controls for the location using KPIs, SLAs, management information, and stakeholder feedback, ensuring strong operating discipline, effective escalation, and continuous improvement.

Required Qualifications, Capabilities and Skills.

• Significant experience in investment banking, corporate banking, transaction management, operations, financial services, or a comparable banking environment.

• Strong understanding of investment and corporate banking products and transaction lifecycles, including M&A, DCM and ECM.

• Proven people leadership experience, with success leading, developing, and motivating teams in a complex, matrixed organization.

• Strong understanding of risk, controls and governance, including experience leading an execution-focused or operational function.

• Exceptional stakeholder management and influencing skills, with the ability to build trusted relationships with senior bankers, business leaders and functional partners.

• Strong judgment and problem-solving capabilities, including experience resolving complex issues and senior-level escalations.

• Demonstrated ability to use data, KPIs and SLAs to manage performance, identify root causes, and improve quality, timeliness and productivity; strong data literacy and proficiency with financial, analytical and productivity tools.

• Proven experience leading change, process improvement, operating model or transformation initiatives across organizational boundaries, while managing multiple competing priorities with pace and urgency and communicating clearly to senior audiences.

Preferred Qualifications, Capabilities and Skills.

• Experience in relationship management, client service, deal execution or transaction management within investment or corporate banking.

• Experience in billing, invoicing, receivables, Finance, Business Management, Product Control or financial operations within a transaction-focused environment.

• Knowledge of Loans, Trade and Working Capital.

• Experience leading process improvement, operating-model change or technology-enabled transformation across multiple teams or functions.

• Familiarity with data, analytics, workflow and automation capabilities, including use of technology and insights to improve service delivery, controls and operational performance.

• Relevant local language capability, where appropriate for the location and stakeholder base.