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The Boyd Group

Collision repair and auto glass network

Manager In Training

Business & StrategyConfirmed live in the last 24 hours
Full-timeWinnipeg, MB, CanadaIn-person

About the Job

Requirements

  • Post-secondary education or equivalent is required.
  • A minimum of 1-2 years of leadership experience in a collision repair environment or similar role is required.
  • Candidates must communicate clearly both verbally and in writing.
  • Candidates must have strong knowledge of Google platform and Microsoft Office.
  • Candidates must have strong attention to detail and a high degree of accuracy.
  • Candidates must be able to multitask and function effectively in a fast-paced environment.
  • Candidates must be able to motivate others using effective coaching tools and management skills.
  • A valid driver's license is required.
  • Candidates must meet the physical demands necessary to perform the essential functions of the job, with reasonable accommodation available for individuals with disabilities.

Responsibilities

  • Provide an exceptional customer experience while shadowing and assisting the General Manager with the store's day-to-day operations.
  • Learn shop operations and gain experience in preparation for growth into a General Manager role.
  • Work with all team members to achieve the repair facility's key performance indicators.
  • Ensure consistent execution of the Wow Operating Way plan.
  • Prepare and manage the collision center's annual and monthly operating budget.
  • Forecast, target, and track monthly sales, profit, and expenses.
  • Oversee hiring, training, corrective action, and termination.
  • Monitor and maintain all accounts payable and accounts receivable relating to the collision center.
  • Maintain a clean and organized repair facility.
  • Monitor maintenance required for all shop equipment, including the paint booth.
  • Provide training for staff as necessary.
  • Ensure staff wear proper safety gear and adhere to the dress code.
  • Open and close the facility daily according to established procedures.
  • Conduct or coordinate daily production meetings and walkthroughs to oversee work in progress and delivery dates.
  • Manage all estimates and store capacity.
  • Shadow the General Manager and assist in overseeing all repair facility personnel.
  • Facilitate monthly health and safety and staff meetings, and attend monthly managers' meetings.
  • Maintain the Boyd Group key performance indicators: sales, gross profit, earnings before interest, taxes, and amortization, billed hours per day, net promoter score, and Wow scores.

About the Company

The Boyd Group

Collision repair and auto glass network

The Boyd Group is a North American collision repair and auto glass company. It runs a network of repair shops that fix damaged vehicles and replace or repair windshields and glass. Each shop provides on-site assessments, repairs, refinishing, and customer service to return vehicles to pre-accident condition. The business model centers on owning and consolidating a large number of collision repair centers to leverage scale, standardized processes, and a consistent customer experience. Unlike many competitors, Boyd grew aggressively through acquisitions, building a nationwide presence in both Canada and the United States and becoming the largest collision repair operator in Canada before expanding south of the border. The company aims to be the leading auto collision and glass repair platform in North America by delivering reliable repairs, transparent service, and a broad network that makes it easy for customers to access its shops.

Company size
201-500
Company stage
IPO
Headquarters
Winnipeg, Canada
Founded
1990

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