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Sev Laser

Medical spa chain offering laser, injectables.

Front Desk Sales Associate

Retail SalesPosted on Nov 9
Part-timeCincinnati, OH, USA$16.50 - $18.50 /hrIn-person

About the Job

Requirements

  • A sales-driven mindset and confidence recommending services and products.
  • Strong communication, customer service, and active-listening skills.
  • Excellent attention to detail and the ability to multitask.
  • Comfort using computers, booking platforms, and client-management systems.
  • Basic math skills and the ability to process payments accurately.
  • Reliability, punctuality, and consistent attendance.
  • The ability to work independently and as part of a collaborative team.
  • Weekend availability is required.

Responsibilities

  • Promote services, packages, memberships, promotions, and retail products.
  • Identify client needs and recommend appropriate services and upgrades.
  • Educate clients on available treatments, pricing, and promotions.
  • Work toward individual sales goals while supporting the clinic’s overall performance.
  • Build lasting client relationships through personalized and knowledgeable service.
  • Welcome clients and provide a polished experience from arrival through departure.
  • Manage client check-in, check-out, and payment processing accurately.
  • Book, modify, and cancel appointments with attention to detail.
  • Answer calls, emails, and voicemail messages promptly and professionally.
  • Address client questions and concerns with care, urgency, and professionalism.
  • Use the booking and client-management systems accurately and efficiently.
  • Complete opening and closing responsibilities according to established procedures.
  • Maintain a clean, organized, stocked, and welcoming front-desk environment.
  • Assist with transitional treatment-room cleaning when needed.
  • Monitor supplies and communicate inventory needs to management.
  • Participate in required service, systems, and sales training.
  • Support new team members by modeling service and selling standards.
  • Assist with other clinic responsibilities as directed by operational or clinical leadership.

Desired Qualifications

  • Experience in fitness, hospitality, retail sales, beauty, wellness, medical aesthetics, or another client-focused environment.

About the Company

Sev Laser

Medical spa chain offering laser, injectables.

SEV Laser runs a chain of medical spas that provide non-surgical aesthetic services such as laser hair removal, laser facials, injectables (Botox and dermal fillers), skin tightening, and body contouring. Treatments use Alexandrite and Nd:YAG lasers and are delivered by registered nurses and certified laser technicians under the supervision of a medical director. The business emphasizes premium, boutique spa experiences with transparent, accessible pricing, attracting a range of clients from the general public to celebrities. The company differentiates itself through its combination of affordable luxury, a faith-based brand identity, and clinical-grade laser technology in a spa setting. Its goal is to grow its network of locations and reach more customers by expanding services and locations while maintaining high-quality, non-invasive cosmetic treatments.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Glendale, CA
Founded
2010

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